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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ronald Jackson

January 24, 2023

5  out of  5 rating by Ronald Jackson
"Outstanding service."

Momina Zahid

December 7, 2022

5  out of  5 rating by Momina Zahid
"Super fast process! Joseph was so helpful!!!"

nicole bonell

December 3, 2022

5  out of  5 rating by nicole bonell
"Always excellent friendly prompt service!"

Mike Masih

December 2, 2022

5  out of  5 rating by Mike Masih
"I had a great experience working with Allyson Miller with State Farm - Don Haneline insurance agency. Allyson is very helpful and answers any questions I have about the State Farm policy. Thanks Allyson. Great customer service ."

Alberto Solano

December 2, 2022

5  out of  5 rating by Alberto Solano
"Awesome customer service, highly recommended."

Thomas Prim

November 29, 2022

5  out of  5 rating by Thomas Prim
"Don and his team at state farm are amazing! They provide great customer service and help answer and solve any questions you may have. I highly recommend them!"

Brenda Robles

November 28, 2022

5  out of  5 rating by Brenda Robles
"Don and his staff give very personalized attention and go above and beyond. Great team to work with."

Annie Miller

November 3, 2022

5  out of  5 rating by Annie Miller
"Great experience and costumer service! Joseph worked with me and was very quick to respond with any questions I had!"

Vanessa Hurley

November 1, 2022

5  out of  5 rating by Vanessa Hurley
"I was very skeptical switching to State Farm, but I am SO happy I did! Joseph was a phenomenal representative! He was so helpful, friendly and very personable. He is great at what he does and was very knowledgeable as well as very honest and transparent. He seemed to genuinely care about his work, which is rare these days! He made it easy to trust him and the process was quick and harmless. Thank you kindly!"

Pam S

November 1, 2022

5  out of  5 rating by Pam S
"Fantastic service! Don is very responsive and helpful. Working with him gives me peace of mind in knowing I have the right coverage."

Jenny Tsang

September 21, 2022

5  out of  5 rating by Jenny Tsang
"Excellent agent in the Saint Johns County area."

Amy Barron

May 26, 2022

5  out of  5 rating by Amy Barron
"Outstanding customer care!!! So thankful to come across this kind & helpful team. Highly recommend. I can’t imagine giving my business to anybody else ☺️"

Jillian Cohen

April 20, 2022

5  out of  5 rating by Jillian Cohen
"Choosing Don as our agent 4 years ago was one of the best decisions we made for our house and vehicles. I have been with State Farm for over 20 years and he is by far the best agent I've ever had. Don and his staff are thorough, patient, and reliable. Since day 1 of being his customer, Don always takes time out of his busy day to hear all questions and concerns; takes his time to analyze facts and figures during his thorough research; and provides all options, recommendations, and explains things in laymen terms so that an educated decision is made. As long as Don is an agent, we are dedicated customers."

Thien Bui

January 19, 2022

2  out of  5 rating by Thien Bui
"have this office for my auto insurances for years . Then I decided to buy home insurance . Everything went thru and Larken said he will contact with my mortgage company and update new insurance to them . 2 weeks later I called him and asked him to update to mortgage company because new insurance was not updated. He said he will take care and will call me within 2 days . I then was busy and forgot and a month later called him , he did not do any update . what was a joke . I gave up and canceled my policy with statefarm . I also ended pay 2 policies at the same time. I moved my auto insurances to another agent ."

Ravi Chandra

November 1, 2021

5  out of  5 rating by Ravi Chandra
"Don has been providing insurance services to me from last 3 years and the service has been exceptional. Cannot ask for more. I have always been treated like a VIP customer. You can clearly feel they are doing that extra step and going extra mile to make the customers happy. I have my car, home and business insurance with them. Reasonable with prices and great service."

Alex Suarez

August 12, 2021

5  out of  5 rating by Alex Suarez
"Always just a phone call away, they always pick up and are very organized with follow ups. I started off with just car insurance and have grown our family portfolio in many directions. Most recently adding our home owners insurance policy to the State Farm family as well. High Recommend Don and his crew"

Pete Libra (Pete)

July 15, 2021

5  out of  5 rating by Pete Libra (Pete)
"Fast and responsive."

Abby M

March 17, 2021

5  out of  5 rating by Abby M
"Don is great to work with and provides personalized attention! He is extremely knowledgeable and responsive. He remembers you from one conversation to the next and has gone out of his way to help with all the little details on our policies. Would definitely recommend working with him. Joseph on his team is also excellent."

jose cris

December 1, 2020

5  out of  5 rating by jose cris
"When I think of insurance I think of boring high rates and very cold people. I think of a company that doesn't care and that doesn't want to provide me with the service I'm paying for. I think of bothersome claims and "avoid an accident at all cost mentality". Don and his team however, they make it so that this is never a concern nor a thought. They are much more than an insurance agency. They are the ever giving and ever supportive family that just wants to be there to help. I understand the "like a great neighbor" slogan" but his office takes it a step further by becoming a great friends. Thank you for all you do."

Luis Trejo

October 23, 2020

5  out of  5 rating by Luis Trejo
"Have been working with Don Haneline for a couple of years and I certainly recommend his insurance company as he is a very knowledgeable, honest and truly cares about his customers."

Casey Del Prete

August 21, 2020

5  out of  5 rating by Casey Del Prete
"Don and Larken are awesome. I just used them for a new home and auto policy. The spent a bunch of time trying to understand my needs to build a policy that matched. Not to mention they saved me a bunch of money over my existing policy. I highly recommend you give them a chance to quote any insurance needs you may have."

John Leslie

August 12, 2020

5  out of  5 rating by John Leslie
"Good folks very helpful"

Michael Boland

August 3, 2020

5  out of  5 rating by Michael Boland
"We have been both surprised and pleased with the exceptional advice and response made to us by Don and his entire staff. We are always treated with utmost courtesy and honesty. Thanks to all and keep up the great work."

Norwood Ervin

June 26, 2020

5  out of  5 rating by Norwood Ervin
"These guys explained everything in great detail. I appreciate them not selling to me rather explaining to me."

Noel Comeaux

May 20, 2020

5  out of  5 rating by Noel Comeaux
"Great and conscientious service!"