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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Young

Tina Young

September 13, 2024

5  out of  5
rating by Tina Young
"I have always had great service at Don Hainline State Farm.Doug,Alyson and Joseph help with all of my insurance needs.As an example,my home insurance actually quadrupled two years ago with my previous carrier.I called the office and they were able to get a policy that was cheaper than i originally had. Two thumbs up for this team!!"
We responded:
"Tina, thank you for your wonderful review! I'm glad Doug, Alyson, and Joseph have been able to assist with all your insurance needs. It's great to know we could help you find a more affordable home insurance policy when your previous one increased significantly. Your positive feedback means a lot to us, and we're always here to help with any future needs. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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James Neri

September 4, 2024

5  out of  5
rating by James Neri
"Dealing with Joseph was an absolute pleasure. Knowledgeable, friendly, professional and very responsive. Couldn’t have had a better experience"
We responded:
"James, thank you for your wonderful review! I'm glad to hear that Joseph provided you with knowledgeable, friendly, and professional service. We appreciate your feedback and look forward to assisting you with any future needs. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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Tatiana Jewel

August 21, 2024

5  out of  5
rating by Tatiana Jewel
"Doug was very kind and helpful in assisting me with my auto insurance policy!"
We responded:
"Tatiana, thank you for your kind words! I'm glad Doug was able to assist you with your auto insurance policy. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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Noel Comeaux

August 20, 2024

5  out of  5
rating by Noel Comeaux
"Doug in Don Haneline's office was very helpful today. He clarified some former misinformation, provided practical feedback for our current plans, and was professionally polite while being direct."
We responded:
"Thanks for the kind words Noel. I am happy to see you are satisfied with the great customer service you receive from my State Farm Agency here in Saint Johns, FL!"
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Wayne Willams

August 14, 2024

5  out of  5
rating by Wayne Willams
"Such a warm and helpful agency. Don is as comfortable as a flannel shirt in November. He is supported by a smart, engaging , and well informed young woman, Alyson, who is a pure delight to work with. 😀"
We responded:
"Thank you, Wayne, for your thoughtful review. I’m pleased that we provide the kind of warmth and comfort you’d expect from your favorite flannel shirt on a chilly day. It’s also wonderful to hear that Allyson’s insight and enthusiasm made your experience just as cozy. We strive to create a welcoming atmosphere, and your feedback assures us we’re on the right path. Your words are much appreciated, and we’re here whenever you need us. Thanks again for being part of our community. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Gloria (gogo)

Gloria (gogo)

August 12, 2024

5  out of  5
rating by Gloria (gogo)
"JW is the best! Returns calls and emails in timely manner. Best customer service 5of5 stars!"
We responded:
"Hey Gloria, Thanks for the awesome review! I'm glad JW could provide you with such great service. We appreciate your feedback and are always here to help with any future needs! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Austin Windorski

Austin Windorski

August 9, 2024

5  out of  5
rating by Austin Windorski
"Doug helped me through the process of insuring my new motorcycle! He was super helpful and got me the exact price and policy I needed. Will definitely be back for my next vehicles!"
We responded:
"Hey Austin, Thanks a lot for the awesome review! I'm glad Doug could help you get the right policy for your new motorcycle. We'll be here for your next vehicles too! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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Richard R

August 8, 2024

5  out of  5
rating by Richard R
"Really appreciate the efficiency of this State Farm office. Doug was really quick and friendly and got me on the road in minutes. Thanks Doug"
We responded:
"Hey Richard, thanks for the awesome review! I'm glad Doug could help you out quickly and get you on the road in no time. We appreciate your feedback and are always here if you need anything else. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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N K1

August 5, 2024

5  out of  5
rating by N K1
"All my questions were answered by Doug. Very helpful."
We responded:
"I'm so glad Doug was able to help you out and answer all your questions! We appreciate your feedback and are always here if you need anything else. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Dr. Mitch Arbeláez

Dr. Mitch Arbeláez

July 24, 2024

5  out of  5
rating by Dr. Mitch Arbeláez
"Doug went up and above when I needed a quick turn around for providing proof of coverage on my RV in order to store it at a local storage place. Rather than just sending it to me he took the time to get the storage company’s email and sent it directly to the company email. 5 stars!! Thank you Doug!"
We responded:
"Dr. Mitch, thanks a lot for the awesome review! I'm overjoyed that Doug could assist you so efficiently with your RV coverage. It's great to know he went the extra mile to send the proof directly to the storage company. If you need anything else, we're here to help! Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Thom Oswalt

Thom Oswalt

July 19, 2024

5  out of  5
rating by Thom Oswalt
"Our experience with Mary was exceptional. She is extremelypersonable. And knew exactly what we needed and realized the tight timeline. My wife and I look forward to working with her for our future insurance needs. Thanks again Mary."
We responded:
"Thom, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Mary cares a lot about our customers."
Profile photo of Dan

Dan

July 16, 2024

5  out of  5
rating by Dan
"Doug was very helpful, patient, and prompt. I enjoyed working with Doug!"
We responded:
"Dan, we are thankful for the praise for Doug! Our team is pleased that he contributed to your positive insurance experience with his helpful assistance. It was a pleasure to work with you, don't hesitate to reach out if you need anything! - Don Haneline - State Farm Insurance Agent"
Profile photo of Shane Wu

Shane Wu

July 15, 2024

5  out of  5
rating by Shane Wu
"We've had an excellent experience with this State Farm agency for years now. Don, Doug, and Allyson are really great: super friendly, helpful, and efficient. I'd highly recommend them!"
We responded:
"Thank you, Shane, for your wonderful review! I'm glad to hear that our team provided you with friendly, helpful, and efficient service. We appreciate your recommendation and are here for all your insurance needs in the future! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Natalie Silva

Natalie Silva

July 10, 2024

5  out of  5
rating by Natalie Silva
"Very fast and things were done in a timely manner"
We responded:
"Natalie, we're pleased to hear you had a 5-star experience with our team! Your satisfaction with our service is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Mendy Chrisco

Mendy Chrisco

July 3, 2024

5  out of  5
rating by Mendy Chrisco
"Joseph & Alyssa took such good care of us… they went over and beyond to find us the best deal on our Auto/& Home Insurance. Will highly recommend."
We responded:
"Thank you, Mendy, for sharing your positive experience with Joseph & Allyson! We are thrilled to hear that they provided exceptional service and found you the best deal on your Auto and Home Insurance. We are grateful for your recommendation and look forward to assisting you in the future. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Michael Fu

Michael Fu

July 3, 2024

5  out of  5
rating by Michael Fu
"Pleasant experience, very helpful and friendly, easy process, all taken cared of in quick minutes."
We responded:
"Michael, I'm thrilled you had a quick and easy experience with us! We're pleased to have provided you with helpful and friendly service. Thank you for choosing our office for your insurance needs! Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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Herbert V. Manila

July 2, 2024

5  out of  5
rating by Herbert V. Manila
"Allyson is awesome all the time! You have very nice people working there, like Doug and Joseph. They are all an asset to your organization!👌"
We responded:
"Herbert, thanks for your wonderful review! Allyson is a true asset to the team. As well as Doug and Joseph! Thank you for choosing us for your insurance needs."
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D Castellucci

June 27, 2024

5  out of  5
rating by D Castellucci
"It was a great experience. Doug explained everything in detail and was very helpful and answered all our questions"
We responded:
"Thank you, D! I'm pleased to hear that Doug provided detailed explanations and excellent assistance. Our team is grateful for your positive feedback and we're here for any future questions you may have. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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Steve Hamilton

June 25, 2024

5  out of  5
rating by Steve Hamilton
"Doug was great! Quick and easy process and saved us a decent amount on our policy. Highly recommend!"
We responded:
"Doug, we're thrilled to hear you had a quick and easy experience with us and saved on your policy! We're grateful for your recommendation and look forward to assisting you further in the future. Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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A H

June 24, 2024

5  out of  5
rating by A H
"Great place for insurance, good rates. Allyson is very kind, knowledgeable, and responsive."
We responded:
"Thank you! We're pleased to hear you found our insurance rates great and Allyson kind, knowledgeable, and responsive! Providing top-notch service and competitive rates is our priority. Thank you for your positive feedback, and we look forward to assisting you with your insurance needs in the future! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Therese Shiflett

Therese Shiflett

June 18, 2024

5  out of  5
rating by Therese Shiflett
"After 5 years with another carrier and yearly increases that were becoming unreasonable, I decided to contact State Farm to request quotes on my Homeowners and Auto policies. I wanted a company who could write both lines in FL to take advantage of multi policy discounts. I had the pleasure of working with Doug Nesmith who was very responsive, professional and answered my questions. The process was quick, easy and competitive. Thanks Doug for your help!"
We responded:
"Therese, I'm thrilled you found our Homeowners and Auto policies competitive and our agent, Doug, responsive and professional! We're pleased to have provided you with quick and easy service. If you need anything in the future, we're here for you! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Bonnie Ruckh

Bonnie Ruckh

June 14, 2024

5  out of  5
rating by Bonnie Ruckh
"Joseph has always been great at assisting my family with all of our insurance needs. He is thorough, polite and responds in a timely manner."
We responded:
"Bonnie, your feedback is greatly appreciated! I'm pleased to hear that Joseph has been thorough, polite, and timely in assisting your family with all your insurance needs. We're grateful for your kind words and look forward to continuing to provide you with excellent service in the future! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Misty Seigh

Misty Seigh

June 13, 2024

5  out of  5
rating by Misty Seigh
"Doug is always so helpful and pleasant to speak with. This office goes out of its way to assist you and your family needs."
We responded:
"Misty, we thank you for the amazing review! Mary is a wonderful member of our team. Thank you for joining our State Farm family!"
Profile photo of Eric Thanski

Eric Thanski

June 11, 2024

5  out of  5
rating by Eric Thanski
"Doug was wonderful to work with to set up my car insurance as I recently moved to Florida."
We responded:
"Eric, I'm thrilled you found working with Doug to set up your car insurance in Florida a wonderful experience! We're pleased to have provided you with top-notch service during your transition. If you need anything else, our office is here to help. Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of William Kanych Jr

William Kanych Jr

June 10, 2024

5  out of  5
rating by William Kanych Jr
"Today a rock cracked my windshield. I called Don Haneline State Farm and Doug helped me. Doug handled my claim and made the process easy and fast! What I thought would be a headache, Doug made a pleasure! How often can you say that?! Thanks Doug!!"
We responded:
"Thanks, William! We're glad to hear Doug was able to help you quickly and easily with your windshield claim. It's great that he turned a potentially stressful situation into a smooth experience for you. Your feedback means a lot to us, and we will be sure to relay your kind words to him. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"