State Farm® Insurance Agent Don Haneline
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
joe fraser
May 21, 2026
5
out of
5
rating by joe fraser
"I had so many questions about new bill pay program and Joseph was amazing . He explained everything so well and sent an easy to follow link that I was able to follow so easily. This one individual has made me dealing with hard to understand stuff very simple. This if the 4th of 5th time to be helped by Joseph. I just wanted to recognize someone who is amazing at their job."
Dana Barich
May 21, 2026
5
out of
5
rating by Dana Barich
"I cannot say enough good things about Don Haneline’s State Farm office. Allyson, Joseph, and Doug have always been pleasant, knowledgeable, and genuinely helpful every time we have needed anything. Don is all of those things and more. After getting to know him, it is clear that he is not only a great agent, but a truly good human being. He is a military father, deeply involved in the community, committed to child welfare services, devoted to his family, and genuinely compassionate toward the people around him. His empathy and kindness come through in every interaction. Before working with Don’s office, I had no idea how valuable it could be to have a local insurance agent. In the past, I used USAA, and while they served a purpose, it always felt remote and distant...like we were just another number. With Don and his team, it feels personal. It feels like someone actually knows us, cares, and is willing to help. My husband and I are truly thankful to have a relationship with State Farm now, and that is because of Don Haneline and the incredible team he has built. We are fortunate to have his business in our community, but even more fortunate to have Don and his family here as part of it. Find the good people in your community and support them. Don Haneline’s office is absolutely one of them."
We responded:
"Hi Dana—thank you so much for your 5-star review! I truly appreciate your kind words about my team and me. When I started the process of becoming a State Farm Agent over 10 years ago, I thought I would simply help people with insurance. But after opening my agency and getting to know our customers, I quickly realized it was about more than that. It’s an opportunity to love others, make a meaningful impact in our community, and support people who may be underserved—while also helping our customers protect what matters most. Thank you for recognizing the value we provide as your local insurance agency. We’re grateful to have you with us! Don Haneline, State Farm Agent"
Julia Ghulia
May 15, 2026
5
out of
5
rating by Julia Ghulia
"Doug made it quick and easy to switch companies. Thanks alot!"
We responded:
"Hi Julia, thank you so much for your 5-star review! I'm glad Doug made switching quick and easy for you. Thank so much for choosing us! Don Haneline, State Farm Agent"
Geri Chance
May 7, 2026
5
out of
5
rating by Geri Chance
"Very friendly and helpful. Answered all my questions and helped me to better understand my policy and needs."
We responded:
"I am happy to know you found the team friendly and helpful Geri! We always try to respond as quickly as possible. Let us know if there is anything you need assistance with in the future. We are always happy to help. Don Haneline, Agent"
Luanne Miller
April 29, 2026
5
out of
5
rating by Luanne Miller
"Joseph was so helpful and i was in a bad place with my daughter being in ICU in AR. He made things easy for me and even offered to pray for Christine."
We responded:
"Hi Luanne! My heart goes out to you and your family; know that we are praying for Christine and the rest of your family. With all that is going on, thank you for sharing about your experience with Joseph. It really means a lot to us. Don Haneline, State Farm Agent"
Keith Fechtig
April 29, 2026
5
out of
5
rating by Keith Fechtig
"I called the office to make a payment and I had trouble with my phone and call did not go thru. Within seconds of my hanging up Joseph from Don’s office was calling me. He did not wait for me to call back he took the initiative to call me. He processed my payment promptly. The entire staff at Don’s office is friendly and professional. I highly recommend them."
We responded:
"Thank you so much for the kind words and recommendation Keith! We’re glad Joseph was able to jump in quickly and help take care of your payment. We really appreciate you recognizing his initiative, and we’re grateful for your trust in our office. Thanks again for your support! Don Haneline, State Farm Agent"
Don Haneline
April 28, 2026
5
out of
5
rating by Don Haneline
"Allyson was very helpful taking care of an insurance payment. She is very pleasant to deal with."
We responded:
"Hi Dad! (for those that don’t know I’m named after my dad 😀) Thanks so much for taking time to share about your experience with Allyson today. (It only took us 9 years to get a 5🌟 review 😂) Allyson, thanks for taking great care of one of my favorite customers. Don Haneline, State Farm Agent"
Slava
April 24, 2026
5
out of
5
rating by Slava
"Everyone at the office has been super helpful. I especially want to thank Joseph, Allison, and Doug for answering all my questions and making the process as easy as possible. Great customer service!"
We responded:
"Thank you so much for taking the time to leave a positive review & shout out for Mary! We truly appreciate you!"
Kristina
April 24, 2026
5
out of
5
rating by Kristina
"I've worked with this agency for a couple of years now and everyone is incredibly helpful, informative & kind. Doug just recently helped us with our auto policy and made the process a breeze. I truly appreciated it!"
We responded:
"Hi Kristina! Thank you so much for your kind words and for being with us these past couple of years! We’re glad Doug could help make your auto policy update easy. We really appreciate your support and are always here if you need anything. Don Haneline, State Farm Agent"
Ben Y
April 24, 2026
5
out of
5
rating by Ben Y
"Allyson did a great job helping us go over all our home insurance options and secure strong coverage at a great rate. By bundling our home and auto, this helped us save over $77 on our car insurance as well. Highly recommend."
We responded:
"Thank you so much for your kind words and 5 Star Review Ben! I’m thrilled to hear that Allyson was able to help you find the right coverage and save you money by bundling your auto and homeowners' insurance policies. We truly appreciate your recommendation and look forward to continuing to support you with your insurance needs! Don Haneline, State Farm Agent"
wallace marshall
April 23, 2026
5
out of
5
rating by wallace marshall
"Don I Got A Opportunity To Meet Doug Whom I Believe Is Quite New To Your Team. I Have Had As My Agent For Quite A While Now And I Must Tell You That Doug Is A Welcome Addition And Very Knowledgeable. But Knowledge Is Great As You Know But Actually What Mean More To Me Is His Bedside Manner..In A Nut Shell He Is Easy To Talk Too And He Genuinely Care About The Best For The Client. I Am Not The Best Writer When It Comes To Expressing How I Feel. The Bottom Line Is Doug Is A Great Addition To Your STATEFARM TEAM Hands Down... Thank you. Wallace Marshall Don I Talked With ALLYSON Today With A Couple Of Issues That I Was Having With My Auto's. ALLYSON Is The First Person That I Had The Pleasure Of Dealing With When I First Switched Statefarm Offices. I Used To Use A Office On San Jose And I Can't Remember The Agent.. Anyway She Was So Sweet And Helpful Just Like She Was Several Years Ago. She Really Set The High Expectations That I Have For This STATEFARM OFFICE That I Transferred To Years Ago. You Have A Great Team Of People Surrounding You Within This Office. As You Know There Is Numerous Agents In The Surrounding Areas In St John's And Duval Counties. I Love The People You Have Cause They Treat Me Like Family. GOD BLESS YOU ALL AND KEEP ON KEEPING ON. WALLACE MARSHALL GYSGT USMC RETIRED."
We responded:
"Thank you so much, Wallace, for updating your 5⭐️ Google review and sharing your experience. I’m really glad to hear that Doug has made such a positive impression—his knowledge and genuine care for our clients mean a lot to all of us. We’re lucky to have him on the team, and even luckier to have you as a valued client. Thanks again for your kind words and trust! Most importantly, thank you for your service to our country. We are all truly blessed because of the sacrifices you and your family have made. Don Haneline, State Farm Agent "
glen sherouse
April 22, 2026
5
out of
5
rating by glen sherouse
"Allyson was delightful! I have been a customer for years, and they are always very accommodating!"
We responded:
"Thank you so much for your kind words Glen! We're thrilled to hear that Allyson has made your experience a great one. We appreciate your loyalty over the years and look forward to continuing to serve you! Don Haneline, State Farm Agent"
Max Marku
April 22, 2026
5
out of
5
rating by Max Marku
"Quick and easy to get a quote."
We responded:
"Thank you for the 5 star review Max! I'm glad to hear getting a quote was quick and easy for you. If you ever need anything else, just let us know! Don Haneline, State Farm Agent"
Jason MusicMan
April 21, 2026
5
out of
5
rating by Jason MusicMan
"Doug was friendly and quick to assist me. I’ve always appreciated the folks at this office."
We responded:
"Jason, thank you for the shoutout for Doug! We strive to provide friendly and efficient service to all our clients, and we're glad to hear that you appreciate our team. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Biscuits N Gravy
April 21, 2026
5
out of
5
rating by Biscuits N Gravy
"Always efficient and willing to help. Glad I made the switch."
We responded:
"Thanks so much for the great review! We’re really glad you’re happy with the switch and that we could help. If you ever need anything, just give us a shout! Don Haneline, State Farm Agent"
Organic Web Checker (OWC)
April 15, 2026
5
out of
5
rating by Organic Web Checker (OWC)
"Easy as making a cup of coffee… I actually made a fresh brew during the call. Thank you for the help, Doug!"
We responded:
"Thank you for updating your review! We love hearing that helping with your insurance was as easy as making a cup of coffee—even enjoying a fresh brew during the call. It was our pleasure to assist you, and we’re glad Doug could help make the experience smooth, hopefully like a great cappuccino. Feel free to stop by the office anytime, we make a pretty good cup of coffee and can get you back on the road faster than any drive-through at a coffee shop. We truly appreciate your support and look forward to serving you again soon! Don Haneline, State Farm Agent"
Thomas Prim
April 9, 2026
5
out of
5
rating by Thomas Prim
"Allison at State farm is awesome! She has great customer service skills and rocks! I highly recommend Allison at State farm"
We responded:
"Thank you so much for the kind words and recommendation Thomas! We’re lucky to have Allison on our team, and I’ll be sure to let her know you think she rocks. We appreciate your continued support over the years! Don Haneline, State Farm Agent"
Leslie Peralta
April 9, 2026
5
out of
5
rating by Leslie Peralta
"The confidence I have in dealing with professionals that care about customer service is priceless. This is what is most important on the day you need to call with a claim. Allyson went above and beyond to help with an out of state policy, providing us with a reference. This attests to the well rounded client services provided by D. Hanneline State Farm. Allyson is an agent working for our benefit in all capacities. We are not just a number !"
We responded:
"Leslie, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Jack klotzner
April 2, 2026
5
out of
5
rating by Jack klotzner
"Joseph my agent was great! He answered all my questions and was also quick to respond to my needs when I clicked the talk to an agent button on the site. He helped me get the policy for my auto starting when I needed it because online wanted to place it out a couple days. Joseph if you can see this review keep up the great work it was a pleasure talking with you about my insurance needs have a blessed day"
We responded:
"Thank you so much for sharing your experience and giving us a 5 Star review! I’m glad Joseph was able to assist you quickly and make sure your policy started exactly when you needed. I’ll be sure to pass along your kind words to him—he’ll be thrilled to hear it. We appreciate your trust and wish you all the best! Don Haneline, State Farm Agent"
Khurram Shah
April 1, 2026
5
out of
5
rating by Khurram Shah
"I had a great experience working with Joseph at State Farm. He was professional, knowledgeable, and took the time to clearly explain all of my coverage options, making sure I fully understood what I was signing. He was especially helpful walking me through important decisions like uninsured motorist coverage, and I never felt rushed or pressured. It’s clear he genuinely cares about his clients and wants them properly protected. State Farm as a whole offers strong coverage options and personalized service through local agents, which made the process smooth and reassuring. Highly recommend Joseph if you’re looking for someone reliable, responsive, and easy to work with."
We responded:
"Thank you for the kind words and five-star review! I’m glad Joseph helped you feel confident and informed about your coverage. It means a lot to know you had a positive experience with my agency. We appreciate your recommendation and are here anytime you need. Don Haneline, State Farm Agent"
Teri Marks
March 26, 2026
5
out of
5
rating by Teri Marks
"Allyson has been a rock star answering questions and guiding us kiddos"
We responded:
"We’re thrilled to receive your 5-Star Google review and to hear that Allyson has been such a superstar in answering your questions and guiding you all along the way! Thanks for sharing your experience Teri—we truly appreciate it and look forward to supporting you in the future. Don Haneline, State Farm Agent"
Eva Ferris
March 26, 2026
5
out of
5
rating by Eva Ferris
"Allyson was great and easy to work with!"
We responded:
"Thank you so much for your fantastic 5-star Google review, Eva! We’re glad to hear that Allyson was great and easy to work with. We truly appreciate your kind words and look forward to working with you and your family for many years to come. Don Haneline, State Farm Agent"
Angelina K
March 25, 2026
5
out of
5
rating by Angelina K
"Allyson was prompt by answering the phone and helpful with my request. She is always pleasant and offers phenomenal customer service. Thank you Allyson & Don."
We responded:
"Thank you so much for your kind words and the 5-star review Angelina! We're thrilled to hear that Allyson provided prompt and helpful service, and that you had a great experience. Your feedback means a lot to us, and we look forward to assisting you again in the future. Don Haneline, State Farm Agent"
Deddy Unger
March 19, 2026
5
out of
5
rating by Deddy Unger
"We’ve had our home owners insurance with this agancy for quite sometime and recently added our car insurance as well. They always answer the phone and are extremely helpful and up front with their answers."
We responded:
"Thanks so much for your Five Star Review Deborah! I am happy to see you are pleased with our service. We are looking forward to many more years working with you!"
Richard DeWees
March 18, 2026
5
out of
5
rating by Richard DeWees
"I called looking for a life insurance policy. Doug was not only able to help me with that but he was also able to help me save on my auto policy that I have had with Geico for at least two years. Doug was awesome to work with and very helpful and knowledgeable about insurance."
We responded:
"Hi Richard! Thanks so much for sharing your experience and giving us a 5 Start Google review. I'm really glad Doug was able to help you not only with your life insurance but also in saving on your auto policy. It’s great to hear he made the process easy and helpful for you. We appreciate your kind words and look forward to assisting you again in the future! Don Haneline, State Farm Agent"