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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stewart Anderson

June 27, 2025

5  out of  5
rating by Stewart Anderson
"Getting insurance for our two cars was super easy!"
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Vinson Usher

June 25, 2025

5  out of  5
rating by Vinson Usher
"Allyson really listens to you and strives to make sure that your needs are met. Allyson made sure I not only left with the paperwork I needed but also some information about other services offered."
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Bruce Kofler

June 22, 2025

5  out of  5
rating by Bruce Kofler
"I talked to Allyson Miller concerning an insurance payment that was sent to arrive on the day after the due date. She verified receipt of the payment and that was less than the full payment. She assisted in making a payment for the balance. The next day she contacted me to confirm receipt and sent me a copy of the receipt."
We responded:
"Thank you Bruce for an update to your previous 5 Star Review. I am thrilled to see we are still taking excellent care of you and providing detailed follow up. Please don't hesitate to reach out again, we are always happy to assist with your insurance needs! Don Haneline, Agent "
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Matt

June 20, 2025

5  out of  5
rating by Matt
"Fast, responsive service by Doug Nesmith. 👍"
We responded:
"Matt, thank you for sharing about the fast and responsive experience you recently had with Doug! We appreciate the feedback and are here for any of your insurance needs. Let us know if you need assistance with anything else, we are always here to help. Don Haneline, Agent"
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Jeff Mabe

June 20, 2025

5  out of  5
rating by Jeff Mabe
"Always great service."
We responded:
"I am happy to know you always receive great service from us Jeff! We're always here to help if you ever need us. Thank you for your five star review! Don Haneline, Agent"
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Speed DL

June 20, 2025

5  out of  5
rating by Speed DL
"Always helpful and pleasant customer service. Thank you Joseph!"
We responded:
"Thank you for an updated shout out to Joseph on his helpfulness and customer service! It really means a lot that you would take the time to share about your experience. Please do not hesitate to let us know how we can help in the future! Don Haneline, Agent "
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Carlo Candelieri

June 19, 2025

5  out of  5
rating by Carlo Candelieri
"A huge “Thank You” to Allyson Miller!! I have been with State Farm for about 4 years now and anytime I need assistance with my car insurance or homeowners policy, Allyson is always there helping me and getting the job done every time!! Appreciate you Allyson!!"
We responded:
"Thank you for your awesome feedback Carlo! I am thrilled to hear Allyson is always there to assist. We appreciate your loyalty over the last 4 years and are looking forward to helping you for many years to come. Just let us know if there is anything we can assist you with! Don Haneline, Agent"
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G.W Chandler

June 18, 2025

5  out of  5
rating by G.W Chandler
"Allyson was excellent very thorough"
We responded:
"Thanks so much for the five star review G.W.! I am thrilled to see you had an excellent experience with Allyson recently. We are dedicated to providing excellent support and are very thankful for your feedback. Let us know if there is anything else you need in the future, it is always a pleasure to assist. Don Haneline, Agent"
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joey

June 17, 2025

5  out of  5
rating by joey
"Joseph Kirkland provided excellent customer service throughout my recent interaction with State Farm. He was responsive, courteous, and went above and beyond to ensure that the right corrections were made to my policy. He followed up promptly, kept me informed every step of the way, and made sure the backdated credits were processed correctly. It’s rare to find someone so dedicated and thorough—highly recommend working with Joseph if you’re looking for a reliable insurance representative!"
We responded:
"The for the 5 star review and sharing how helpful Allyson was Joey. We appreciate you taking time to share about your experience with Allyson. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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BuyAClassic Car

June 16, 2025

5  out of  5
rating by BuyAClassic Car
"Great service and very fast!"
We responded:
"I am glad to know you appreciate our fast response! Please do not hesitate to reach out when you need us again. We'll see if we can be even faster in the future! 😀 Don Haneline, Agent"
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Geri Chance

June 16, 2025

5  out of  5
rating by Geri Chance
"Very friendly and helpful. Quick response to call back. Thank you."
We responded:
"I am happy to know you found the team friendly and helpful Geri! We always try to respond as quickly as possible. Let us know if there is anything you need assistance with in the future. We are always happy to help. Don Haneline, Agent"
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Jason Myers

June 14, 2025

5  out of  5
rating by Jason Myers
"Thank you Doug! I appreciate your efforts & finding that extra discount for my daughter’s new car! Great communication and follow through!"
We responded:
"Jason thank you for the 5 ⭐️ review! I am glad to see Doug was able to assist and help you find the best possible price with an added discount for your daughters new care. We strive to provide great communication and follow through. Please let us know how we can help in the future! Don Haneline, Agent"
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Sue Hepker

June 13, 2025

5  out of  5
rating by Sue Hepker
"The most important thing about insurance is having an agent who is responsive and smart. Today I needed help fast and Doug was both! Problem solved! Thanks Doug!"
We responded:
"I am thrilled to hear that Doug was able to assist you Sue! Thank you so much for sharing your feedback about your experience and giving us a five star review. It’s an amazing feeling when we see how we’ve been able to make a difference for someone. Don Haneline, Agent"
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Cassandra Battle

June 13, 2025

5  out of  5
rating by Cassandra Battle
"I had a fantastic experience with Joseph at Don Haneline State Farm. I was in a bit of a pinch and needed insurance coverage quickly after my divorce was finalized. I went online found this nearby agency and completed an application for a quote.Having been a State Farm customer before-back when I was single- I had always appreciated the personal connection with my local agent. So while I was grateful for the speed and efficiency of the online process I also assumed that might be the end of the personal touch I valued in the past. The application process itself was easy and thorough it applied discounts appropriately and within minutes I had a quote paid for my policy and received my documents. But here's where it got great: literally the moment I clicked complete I received a call from Joseph. He introduced himself and asked thoughtful follow-up questions to ensure my coverage truly fit my needs, and even gave helpful advice about getting my tag renewed. That conversation felt authentic and genuine there was no pushy upselling just real care and attention. That one call made me feel confident that I'm in good hands. It reassured me that if I ever do have an issue I can trust Joseph and the team to be there for me. Kudos to Joseph and the Don Haneline State Farm agency- thank you for going above and beyond!"
We responded:
"Thank you, Cassandra, for sharing your wonderful experience! I'm so happy to hear that Joseph was able to provide the personal touch you valued and assist you during a crucial time. It's great to know that our team could offer both efficiency and genuine care. We’re always here for you, so feel free to reach out if you need anything else! Thank you for selecting my agency, saying such kind words about your experience with Joseph and welcome back to State Farm! Don Haneline, Agent "
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M Guyette

June 11, 2025

5  out of  5
rating by M Guyette
"Joseph help set me up with home and auto insurance for my upcoming move to Florida. Really appreciate his responsiveness and professionalism during this process. I would recommend State Farm in this office in particular to anyone looking for insurance needs."
We responded:
"Thank you for your feedback! I'm glad to hear that Joseph was able to assist you with your auto and home insurance needs for your move to Florida. We appreciate your recommendation and are happy to have been of service. Welcome to the Sunshine State and thanks for choosing us! Let us know if we can help with anything else! Don Haneline, Agent"
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Bruce Brandenburg

June 11, 2025

5  out of  5
rating by Bruce Brandenburg
"Allyson at Don Haneline State Farm helped me save money after AAA raised their rates and made replacement coverage separate! Very professional , attentive and followed thru on all aspects since I changed a few days before due date."
We responded:
"Bruce thank you for the kind words about Allyson and how well she assisted you. It's wonderful to read your glowing 5 Star Google Review! I am so happy to have you back at our office. We are looking forward to working with you for many years to come. Please do not hesitate to let us know if we can assist in any way. Don Haneline, Agent"
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mark conrad

June 10, 2025

5  out of  5
rating by mark conrad
"I feel I had fast and very professional service"
We responded:
"Thank you, Mark! I'm happy to know you experienced fast and professional service with us. Thank you for sharing your experience with others. We are here to help with any of your insurance needs! Don Haneline, Agent "
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Sherri Roberts

June 10, 2025

5  out of  5
rating by Sherri Roberts
"Doug was the best!! Very helpful in getting us safe and reasonable insurance coverage. I highly recommend calling and speaking with him 😀"
We responded:
"Thank you for your review, Sherri! I'm happy to hear that Doug was able to assist you with finding the right insurance coverage for your and your family. Your recommendation means a lot to us, thank you for the 5 🌟 Review! If you ever have more questions or need further assistance, feel free to reach out! Don Haneline, Agent"
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Taiger Ash

June 5, 2025

5  out of  5
rating by Taiger Ash
"Thank you very much Alison for your professional work. I recommend it to everyone!"
We responded:
"Thank you, Taiger! I'm happy to hear that Alison's professionalism made a positive impact. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with! Don Haneline, Agent"
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Arina Ashretova

June 5, 2025

5  out of  5
rating by Arina Ashretova
"I’ve been helped by Allyson twice in this location and she is a very good worker. Does everything accurately and precise"
We responded:
"Hello Arina, receiving a 5-star review from you is extremely rewarding. I'm happy to hear that Allyson has been able to assist you so effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you! Don Haneline, Agent"
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Lamb Brooke

June 5, 2025

5  out of  5
rating by Lamb Brooke
"This State Farm team is excellent. Don helped me when I was setting up from TN to FL. He made the experience seamless. Recently, Doug has been very prompt, helpful, thorough, and efficient. I have been looking at my auto policy, and I also have a new licensed driver in my home-our son is 16. Doug is helping me navigate the insurance side of this and if making that side of the transition very easy, straightforward and a smooth process."
We responded:
"Thank you, Brooke, for your wonderful feedback and 5 Star Review! I'm happy to hear that we have been able to assist you effectively with your transition and insurance needs. It's great to know that Doug is making the process of adding a new driver to your policy smooth and straightforward. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help! Don Haneline, Agent"
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M.M

June 5, 2025

5  out of  5
rating by M.M
"Don and Allyson from State Farm have been very kind in assisting us and made us feel heard, I was very pleased by their services, and I highly recommend them to anyone seeking insurance from State Farm. Sincerely Marcia C M. You won't be disappointed ✨️"
We responded:
"Thank you for your wonderful feedback, Marcia! I'm happy to hear that we made you feel heard and provided the assistance you needed. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! We're grateful for your feedback and hope to have the pleasure of serving you again soon. Don Haneline, Agent"
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Renee M

June 4, 2025

5  out of  5
rating by Renee M
"Best agent and office staff I’ve ever encountered! All my questions are answered in a timely manner and Doug is always more than helpful in every situation!!"
We responded:
"Melanie, thank you for updating your comments on your previous 5 ⭐️ review. Still thrilled to hear Joseph is as wonderful as ever! - Don Haneline - State Farm Insurance Agent - Saint Johns FL. "
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Shay Smith

June 3, 2025

5  out of  5
rating by Shay Smith
"Excellent communication and great customer service I’m very pleased 🙂"
We responded:
"Thank you for your review, Shay! I'm happy to know that you appreciated our communication and customer service. Your satisfaction is important to us. Let us know if there's anything else we can assist you with! Don Haneline, Agent"
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April Thompson

June 2, 2025

5  out of  5
rating by April Thompson
"Doug was so helpful today and answered my questions quickly. He notified me as soon as he completed my request. Very good experience!"
We responded:
"April, thank you for your review! I'm happy to hear that Doug was able to assist you so efficiently and provide a great experience. We appreciate your feedback and are always here to help. Thanks for choosing us! Don Haneline, Agent"