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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Arsenault

March 28, 2025

5  out of  5
rating by Kelly Arsenault
"Had the pleasure of speaking with Joseph today. He not only listened to what I was asking for but he also came thru. He was able to help me with my mother in laws policy and able to save a impressive amount of money for her car insurance. We have been with Don for many years and have been extremely satisfied."
We responded:
"Thanks for your review Kelly and sharing about your experience with Joseph. I am glad he was able to listen and assist you today. Have a wonderful weekend! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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John Paolo Anunciacion

March 25, 2025

5  out of  5
rating by John Paolo Anunciacion
"I met Don I already been with another agent and company for long time. Curious of what might have been he educated me not just quote me. Not only I save more but I got better coverage than what I have before. If you need an insurance agent that cares call Don. He add piece of mind and allows me to sleep better at night knowing I am well insured. Don is trusted and reliable. 5 years later update: I am still client of Don and his office. I do Auto, Home and Umbrella policy with them oh yes also life policies. They always call and check on you and find ways for you to save money. Just like my call today with one of Don's staff Doug Nesmith. Very attentive and caring. Just like Don they want what is best for you not what is just best for StateFarm. I highly recommend this agency."
We responded:
"Glad to hear we are still doing a great job for you 5 years later JP. I love hearing how Doug came through for you. I couldn’t do it by myself, it takes a great team and I think mine is wonderful! Here’s to another 5 years! 😀 - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Brenda Duarte

March 25, 2025

5  out of  5
rating by Brenda Duarte
"State Farm on Race Track Rd, Dan Haneline Agency has an employee named Doug who has helped me on numerous occasions for several years however, on 3-13-25 was of great stress, as I was rear ended. Doug gave great detailed information that was needed before being asked, very informative,professional. An absolute pleasure to do business with!"
We responded:
"Brenda I am so sorry to hear about your accident, I hope you and everyone involved were not injured. I am glad to see what a big help Doug was on the day you needed us most. Thanks for taking time to give us a Five Star review on such a stressful day, it really means so much to us! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Linda Pingitore

March 24, 2025

5  out of  5
rating by Linda Pingitore
"Allyson is always a pleasure to talk to and is very informative."
We responded:
"Hello Linda and thank you for leaving us a five star google review! I also appreciate the feedback on your experience with Allyson. Have a wonderful day! - Don Haneline - State Farm Insurance Agent - Saint Johns FL"
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Michael Dent

March 24, 2025

5  out of  5
rating by Michael Dent
"Allyson was great in helping me with my auto glass claim! She is a great asset to your team!"
We responded:
"Thank you, Michael! We are fortunate to have hard-working team members, like Doug, who do their best for our customers. Thank you for trusting us with your coverage needs!"
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Amanda Wylie

March 24, 2025

5  out of  5
rating by Amanda Wylie
"Allyson provided exceptional customer service today. Updating my vehicle info took minutes to do and was super easy. Easiest thing I did all day!"
We responded:
"Thank you Amanda for your 5⭐️ review and kind words about Allyson. I am really glad to hear insurance was the easiest part of your day. 😀 - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Denny Chance

March 17, 2025

5  out of  5
rating by Denny Chance
"Allyson was very efficient and professional."
We responded:
"Thanks for the nice words about Allyson and Five Star review Denny! We love getting feedback and appreciate you taking the time to share. - Don Haneline - State Farm Insurance Agent - St. John’s, FL "
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Luke Mitchell

March 17, 2025

5  out of  5
rating by Luke Mitchell
"Doug was really helpful and informative whilst renewing our car insurance policy."
We responded:
"Thanks for sharing about your experience with Doug and leaving us a 5 Star review Luke! Don Haneline - State Farm Insurance Agent - St. John’s, FL"
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Brian Jobe

March 17, 2025

5  out of  5
rating by Brian Jobe
"Doug was very helpful in getting the correct coverages for all of our vehicles. He made the process very simple and quick."
We responded:
"I am glad to hear how efficient Doug was in helping you Brian. Thanks so much for sharing and giving us a 5 ⭐️ google review! Don Haneline - State Farm Insurance Agent- St. John’s, FL"
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Mark .s

March 13, 2025

5  out of  5
rating by Mark .s
"Dealing with Allison is always a pleasure. Questions and concerns resolved instantly."
We responded:
"Mark thank you so much for your kind words regarding Allyson! Also, thank you for your Five Star review. We truly appreciate your business and enjoy helping you with your insurance. - Don Haneline - State Farm Insurance Agent - St. John’s, FL"
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Not Blake Last Name Redacted

March 11, 2025

5  out of  5
rating by Not Blake Last Name Redacted
"This group is a pleasure to work with. Every employee here treats me with the upmost respect and provides top notch service. Most recently spoke with Doug to make some adjustments to an old policy. Quick clear communication, politeness, understanding, explanation of policies - you name it, they deliver a 5 star experience. (FYI I hate insurance companies and these guys make me forget that)."
We responded:
"Thanks for the review and Five Star rating Blake! I am really happy to hear how you enjoy working with everyone and about your most recent interaction with Doug. I am also happy to hear we've given you a nice case of insurance amnesia! 😂 - Don Haneline - State Farm Insurance Agent - St. John’s, FL"
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armando reyes

March 11, 2025

5  out of  5
rating by armando reyes
"Great customer service and support from Alison and Don . Helping me save money thanks ."
We responded:
"Thank you so much for leaving us a 5 Star review! I am happy to hear Allison was able to help you save some of your hard earned money! - Don Haneline - State Farm Insurance Agent - St. John’s FL"
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will jones

March 10, 2025

5  out of  5
rating by will jones
"Always get prompt replies and service from Joseph. Makes things so simple and easy to work with."
We responded:
"“Prompt” and “Easy” is what we aim for, happy to hear Joseph nailed it! Thanks so much for the 5⭐️ review Will! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL. "
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Katie Kracher

March 7, 2025

5  out of  5
rating by Katie Kracher
"We are moving from Indiana to Florida and the process has been very intimidating. However, working with Doug at State Farm made the insurance process a breeze and stress free for us! He was very professional and personable. He answered any questions we had and helped us with any requests. I would recommend Doug to anyone with any insurance needs!"
We responded:
"Katie thank you for your kind words about Doug. I am happy to hear how easy he made the process for you. Welcome to Florida, we hope you love it here! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Kimberly Morgan

March 5, 2025

5  out of  5
rating by Kimberly Morgan
"Once again, State Farm stepped up to the plate and helped us when we needed it most. Allyson Miller with the State Farm team in Saint Johns quickly provided the insurance quotes that we needed right away for the mortgage of our new home. I can’t imagine having any other insurance company for our home and business needs."
We responded:
"Hi Kim! It's been a great few years helping you and your family. Glad to hear about your most recent experience with Doug and leaving us a 5 🌟 review. We appreciate you! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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Eddie Cabrera

March 3, 2025

5  out of  5
rating by Eddie Cabrera
"Great customer service 👏 👌 👍"
We responded:
"Thanks for the 5 ⭐️ review and also the 👏👌👍! They are all firsts! 😂"
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wallace marshall

February 28, 2025

5  out of  5
rating by wallace marshall
"Don I Got A Opportunity To Meet Doug Whom I Believe Is Quite New To Your Team. I Have Had As My Agent For Quite A While Now And I Must Tell You That Doug Is A Welcome Addition And Very Knowledgeable. But Knowledge Is Great As You Know But Actually What Mean More To Me Is His Bedside Manner..In A Nut Shell He Is Easy To Talk Too And He Genuinely Care About The Best For The Client. I Am Not The Best Writer When It Comes To Expressing How I Feel. The Bottom Line Is Doug Is A Great Addition To Your STATEFARM TEAM Hands Down... Thank you. Wallace Marshall"
We responded:
"Wallace thank you for such a nice 5 ⭐️ review and the kind words about Doug. He has been with the office for a little over a year now and has been a great addition to the team. When I first met him, his compassion for others was very apparent, I am glad you got the opportunity to experience it first hand! - Don Haneline- State Farm Insurance Agent - St. John’s, FL"
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Hetal S

February 28, 2025

5  out of  5
rating by Hetal S
"I had a fantastic experience with Doug from State Farm. He was incredibly fast in getting my vehicle insured and made sure to inform me about any discounts I was eligible for. Doug was knowledgeable, friendly, and easy to work with. I highly recommend his services!!"
We responded:
"Hetal thank you for taking time out of your day to share about your experience with Doug! I am happy to hear how easy he made everything and that you got your vehicle insured with my agency. We are looking forward to helping you for many years to come. - Don Haneline - State Farm Insurance Agent- St. John’s, FL"
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Gene-Michael Koopman

February 28, 2025

5  out of  5
rating by Gene-Michael Koopman
"Excellent, timely, and instructive service each and every time. Don has a superb office staffed by a dedicated and helpful team. Cannot recommend them highly enough."
We responded:
"Gene-Michael thank you for the 5 Star Review and wonderful comments about my team. I agree they are dedicated and helpful, they are also hysterical as well. We have a good time doing what we do! - Don Haneline - State Farm Insurance Agent - Saint Johns, FL"
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Colin Palmer

February 26, 2025

5  out of  5
rating by Colin Palmer
"Allyson is incredible! 10/10 customer service and is Al there to assist with all of questions/concerns. My experience with her and this agency has been nothing short of amazing."
We responded:
"Colin thanks for the 10 ⭐️ rating 😉 I am glad to read that your experience with Allyson and my agency has been amazing! - Don Haneline - State Farm Insurance Agent- St. Johns, FL"
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Linda Pell

February 21, 2025

5  out of  5
rating by Linda Pell
"I had a wonderful discussion with Doug today in regards to my policy and the new prices that begins in April. Every question I asked Doug he was able to answer thoroughly and with such a warm personality. It is always a delight talking to someone that really cares. I have had nothing but good things to say about the agency and the folks in your office. I was an inside/ outside service rep for a large medical insurance agency for 28 years and really appreciate someone that cares and can talk without rushing a call. Thank you again for the great help."
We responded:
"Linda thank you for your kind words about Doug and my agency. We know there are many options when it comes to insurance, genuinely caring about our customers is what sets us apart. - Don Haneline - State Farm Agent - St. John’s, FL"
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Madison Webb

February 20, 2025

5  out of  5
rating by Madison Webb
"Joseph and Allyson were so incredibly helpful! Would highly recommend!!"
We responded:
"I’m excited to hear that Allyson and Joseph were helpful! Thank you Madison for the recommendation and 5⭐️ review! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
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ty bates

February 13, 2025

5  out of  5
rating by ty bates
"Allyson made the process of getting my personal articles insured very smooth!"
We responded:
"Great to hear how smooth Allyson made the process Ty. Thanks for sharing your feedback and leaving us a 5⭐️ google review! - Don Haneline - State Farm Insurance Agent - St. John’s, FL"
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Jennifer Wical

February 13, 2025

5  out of  5
rating by Jennifer Wical
"Some of the best experiences I've ever had with a car insurance agency. Allyson has been a real treat to work with. Won't be switching agents anytime soon."
We responded:
"I’m happy to hear you have had a great experience while working with Allyson! Thank you so much for your support and 5 ⭐️ Review! - Don Haneline - State Farm Insurance Agent - St Johns, FL"
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Bala’s Pizza

February 13, 2025

5  out of  5
rating by Bala’s Pizza
"We have been in business for almost four years now and only trust Don & his team to aid us in any of our insurance needs. You can get coverage anywhere but the service they provide is hard to come by. His team (Joesph, Allyson, & Patricia) go above & beyond anytime we may need any help. Always genuine and hardworking. We will always recommend them."
We responded:
"Thank you so much for the FIVE STAR GOOGLE REVIEW! So glad you are just a few doors away from us and happy with the service my team and I provide! - Don Haneline - State Farm Insurance Agent- St. Johns, FL"