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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rachel Moore

September 14, 2023

5  out of  5 rating by Rachel Moore
"Such great service! Allyson and Mary are great. Would highly recommend!"

Chad Jett

September 14, 2023

5  out of  5 rating by Chad Jett
"So, most people read overly positive reviews and immediately their spidy senses start tingling wondering if they're genuine or not. Well, I assure you my experience with Allison at Don Haneline has been absolutely stellar and 100% real. She's been knowledgeable, helpful, responsive, and at the top of her game when it comes to customer service. And I say this as a State Farm customer for more than 20 years with a different agent Janet Tillman down in St Augustine. I had grown so fed up with unreturned phone calls, misinformation, or conflicting information, hell even paying my bill took 4 to 5 phone calls just to finally get someone to call me back and take my money. I watched her customer service degrade slowly over time to the point where I finally had to switch agents, and let me just tell you what a night and day difference it has made. I'm extremely happy where I'm at and despite the slight rate increases on my policies lately I'm perfectly content paying them for outstanding customer service. 5 stars all around!"

Elvin Pabon

September 13, 2023

5  out of  5 rating by Elvin Pabon
"Recently moved to FL and was on dire need to find an insurance that was friendlier than the one I had. Allyson made the decision so easy for me, and in no time, I received everything I needed. Great customer service and attention to details."

Orrin Cooper

September 13, 2023

5  out of  5 rating by Orrin Cooper
"The whole staff is awesome! I’m always making changes for my personal and business insurance, they always treat me with respect and never make me feel rushed."


September 6, 2023

5  out of  5 rating by D K
"Very efficient and prompt at getting back to me. Appreciate the information on how to save money with our car insurance. Thank you Allyson for your assistance. You are awesome to work with."

Jason Bee

August 14, 2023

5  out of  5 rating by Jason Bee
"Great customer service today!"

Mark Normington

August 14, 2023

5  out of  5 rating by Mark Normington
"Allyson did an insurance review for me today to go over my policies and coverage amounts. She was very thorough and informative."

John MacDougall

August 12, 2023

5  out of  5 rating by John MacDougall
"Thank you Alyson!"

J Luga

August 11, 2023

5  out of  5 rating by J Luga
"Allyson at DonHaneline State Farm is terrific. Her follow up on accounts is much appreciated. Besides that she is so very polite and down to earth. What a joy she is."

Bruce Kofler

August 11, 2023

5  out of  5 rating by Bruce Kofler
"I talked to Allyson Miller concerning an insurance payment that was sent to arrive on the day after the due date. She verified receipt of the payment and that was less than the full payment. She assisted in making a payment for the balance. The next day she contacted me to confirm receipt and sent me a copy of the receipt."

Bethany Clement

August 9, 2023

5  out of  5 rating by Bethany Clement
"Very professional, and quick to help me. Very fair prices"

Jordon Cunningham

August 8, 2023

5  out of  5 rating by Jordon Cunningham
"Mary and everyone in the office are very helpfully with any questions. Great experience whenever I need assistance! :)"

Jimmy Spore

August 7, 2023

5  out of  5 rating by Jimmy Spore
"Allyson did a fantastic job helping me get home and car insurance established for my move to FL!!"


August 1, 2023

5  out of  5 rating by Slava
"Mary was very helpful with all of my questions and sent me the referrals that I needed!"

Robbie Arsenault

July 29, 2023

5  out of  5 rating by Robbie Arsenault
"We’ve been really pleased with this office and their staff. Anytime we’ve called with insurance needs Alyson has been exceptionally friendly and helpful. We would highly recommend this agency."

Aubrey Anderson

July 28, 2023

5  out of  5 rating by Aubrey Anderson
"Joseph was very helpful. He was able to address my concerns and resolve my issue within 20 minutes! He was very kind."

Jin Cuts

July 27, 2023

5  out of  5 rating by Jin Cuts
"Great to work with Allyson Miller on our auto insurance. We were not rushed to make a decision and we saved money by switching to State Farm. She made the experience easy and painless. Thank you Allyson!"

Kelly Muniz

July 26, 2023

5  out of  5 rating by Kelly Muniz
"It's always good to have a personal relationship with your agent. Mr. Don pays attention to our world and helps us keep things going. The office staff is too notch too. It was a pleasure to work with Mary. She called us to take care of getting our newly minted learners driver set up on our policy. We love our State Farm agency. Check them out."
Profile photo of Daniel Ogunjumo

Daniel Ogunjumo

July 25, 2023

5  out of  5 rating by Daniel Ogunjumo
"We have been clients of Don Haneline State Farm insurance agency since year 2015 and have been very satisfied with the friendly and helpful ways we are being treated,and the superb services being rendered.When one of our vehicles was involved in an accident, the agency sorted out the insurance issue quickly with State Farm,our medical bills entitlements and the market value of the vehicle were paid without any hassle or delay. These greatly impressed us and strengthened our confidence in Don Haneline and State Farm. We have no complaint whatsoever and we hope to continue to be clients of Don Haneline for as long as we are being treated as valued customers. God bless Don Haneline insurance agency and State Farm insurance company. Daniel and Janet Ogunjumo."

Misty Seigh

July 21, 2023

5  out of  5 rating by Misty Seigh
"Mary is always so helpful and pleasant to speak with. This office goes out of its way to assist you and your family needs. Happy we made the switch!"

P Law

July 21, 2023

5  out of  5 rating by P Law
"Allyson is always very friendly, knowledgeable, and conscientious. I really appreciate having the office so nearby and being treated as a valued customer."

Liz Dziergowski

July 19, 2023

5  out of  5 rating by Liz Dziergowski
"Allyson was very helpful and experienced in adding a new automobile policy to our account. She offered advice on how to save on our new policy. We really enjoy working with the employees at this agency."

Jerry Smith

July 18, 2023

5  out of  5 rating by Jerry Smith
"One business I never mind calling. Never a long wait to talk to someone and when they say who do I have the pleasure of talking to today, I believe they mean it. Called today with questions and got to talk to Mary. She’s a keeper Don! Hang on to that one. Thank y’all for being my insurance people"

Kacey Bedi

July 18, 2023

5  out of  5 rating by Kacey Bedi
"This office not only has friendly staff, but they are extremely attentive and respond quickly to all your needs. I know I am in good hands here. Don, Allison and Mary have all assisted me through a recent car issue seamlessly. Thank you !"

Kristen B

July 18, 2023

5  out of  5 rating by Kristen B
"Always a great experience with Don Haneline State Farm. We have been with them for years. We are currently car shopping for our 16 year old and Joseph really took the time to help us figure out what cars will have the best rate. He took the time to explain the differences and what we should look for. I love the relationship we have there, they always take the time!"