State Farm® Insurance Agent Don Haneline
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Kanych Jr
November 27, 2024
5
out of
5
rating by William Kanych Jr
"Today a rock cracked my windshield. I called Don Haneline State Farm and Doug helped me. Doug handled my claim and made the process easy and fast! What I thought would be a headache, Doug made a pleasure! How often can you say that?! Thanks Doug!!"
We responded:
"Thanks, William! We're glad to hear Doug was able to help you quickly and easily with your windshield claim. It's great that he turned a potentially stressful situation into a smooth experience for you. Your feedback means a lot to us, and we will be sure to relay your kind words to him. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Dalton Viering
November 20, 2024
5
out of
5
rating by Dalton Viering
"Doug is great! Got me squared away in a matter of minutes. I thought swapping insurances from a different stat was going to be difficult, he made it a breeze. Very grateful"
We responded:
"Doug is fantastic! I'm glad he could make the process of swapping insurances from another state so smooth and quick for you. We're grateful for your kind words and happy to have been able to assist you. If you need anything else, feel free to reach out. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Christina Sanchez
November 20, 2024
5
out of
5
rating by Christina Sanchez
"Doug is the best! So helpful and makes the insurance process so easy."
We responded:
"Christina, thank you for your wonderful review! I'm glad to hear that Doug made the insurance process easy and helpful for you. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Carolyn Schmoyer
November 14, 2024
5
out of
5
rating by Carolyn Schmoyer
"Doug has been very responsive. Very happy with the service I’ve received!!"
We responded:
"Carolyn, thank you for sharing your experience with Allyson! Our office loves being your good neighbor."
Michele Wright
November 5, 2024
5
out of
5
rating by Michele Wright
"I called to update my credit card info and to see if we qualify for any discounts. I spoke to Joseph who is always so helpful and goes the extra mile. I ask for him when I call the office since he is always prompt to return my calls and makes you feel like you matter. Thanks for all you do Joseph. It means a lot."
We responded:
"Thank you, Michele, for your wonderful review! I'm glad to hear that Joseph has been so helpful and attentive to your needs. It's great to know that he makes you feel valued and is always prompt in returning your calls. We appreciate your kind words and are grateful to have Joseph on our team. If you need any further assistance, don't hesitate to reach out. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Jennifer Edwards
October 23, 2024
5
out of
5
rating by Jennifer Edwards
"Allyson and Don are both phenomenal at providing the best customer support in a timely manner and knowledge. I highly recommend this office."
We responded:
"Thank you, Jennifer, for your positive feedback and for acknowledging the excellent assistance from Allyson!"
Beverly Moore
October 19, 2024
5
out of
5
rating by Beverly Moore
"Thanks so much for your assistance in getting vehicle insurance in my move to Ohio. Allyson was so nice & helpful. Again I thank u."
We responded:
"Thank you, Beverly, for your kind words! I'm glad Allyson could assist you with your vehicle insurance during your move to Ohio. We appreciate your trust in our office and are always here to help with any future needs. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Chelsea Wray
October 15, 2024
5
out of
5
rating by Chelsea Wray
"From moving from a different state to here and just all the questions I ask about saving money and now to swapping out my vehicles , this office has great customer service and are always efficient ."
We responded:
"Chelsea, thank you for your wonderful review! I'm glad our team could assist you with your move and answer all your questions about saving money and swapping vehicles. Your satisfaction with our customer service means a lot to us. If you need any further assistance, we're always here to help! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Michael Dent
October 14, 2024
5
out of
5
rating by Michael Dent
"Allyson was great in helping me with my auto glass claim! She is a great asset to your team!"
We responded:
"Thank you, Michael! We are fortunate to have hard-working team members, like Doug, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Tina Young
September 13, 2024
5
out of
5
rating by Tina Young
"I have always had great service at Don Hainline State Farm.Doug,Alyson and Joseph help with all of my insurance needs.As an example,my home insurance actually quadrupled two years ago with my previous carrier.I called the office and they were able to get a policy that was cheaper than i originally had. Two thumbs up for this team!!"
We responded:
"Tina, thank you for your wonderful review! I'm glad Doug, Alyson, and Joseph have been able to assist with all your insurance needs. It's great to know we could help you find a more affordable home insurance policy when your previous one increased significantly. Your positive feedback means a lot to us, and we're always here to help with any future needs. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
James Neri
September 4, 2024
5
out of
5
rating by James Neri
"Dealing with Joseph was an absolute pleasure. Knowledgeable, friendly, professional and very responsive. Couldn’t have had a better experience"
We responded:
"James, thank you for your wonderful review! I'm glad to hear that Joseph provided you with knowledgeable, friendly, and professional service. We appreciate your feedback and look forward to assisting you with any future needs. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Tatiana Jewel
August 21, 2024
5
out of
5
rating by Tatiana Jewel
"Doug was very kind and helpful in assisting me with my auto insurance policy!"
We responded:
"Tatiana, thank you for your kind words! I'm glad Doug was able to assist you with your auto insurance policy. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Noel Comeaux
August 20, 2024
5
out of
5
rating by Noel Comeaux
"Doug in Don Haneline's office was very helpful today. He clarified some former misinformation, provided practical feedback for our current plans, and was professionally polite while being direct."
We responded:
"Thanks for the kind words Noel. I am happy to see you are satisfied with the great customer service you receive from my State Farm Agency here in Saint Johns, FL!"
Wayne Willams
August 14, 2024
5
out of
5
rating by Wayne Willams
"Such a warm and helpful agency. Don is as comfortable as a flannel shirt in November. He is supported by a smart, engaging , and well informed young woman, Alyson, who is a pure delight to work with. 😀"
We responded:
"Thank you, Wayne, for your thoughtful review. I’m pleased that we provide the kind of warmth and comfort you’d expect from your favorite flannel shirt on a chilly day. It’s also wonderful to hear that Allyson’s insight and enthusiasm made your experience just as cozy. We strive to create a welcoming atmosphere, and your feedback assures us we’re on the right path. Your words are much appreciated, and we’re here whenever you need us. Thanks again for being part of our community. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Gloria (gogo)
August 12, 2024
5
out of
5
rating by Gloria (gogo)
"JW is the best! Returns calls and emails in timely manner. Best customer service 5of5 stars!"
We responded:
"Hey Gloria, Thanks for the awesome review! I'm glad JW could provide you with such great service. We appreciate your feedback and are always here to help with any future needs! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Austin Windorski
August 9, 2024
5
out of
5
rating by Austin Windorski
"Doug helped me through the process of insuring my new motorcycle! He was super helpful and got me the exact price and policy I needed. Will definitely be back for my next vehicles!"
We responded:
"Hey Austin, Thanks a lot for the awesome review! I'm glad Doug could help you get the right policy for your new motorcycle. We'll be here for your next vehicles too! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Richard R
August 8, 2024
5
out of
5
rating by Richard R
"Really appreciate the efficiency of this State Farm office. Doug was really quick and friendly and got me on the road in minutes. Thanks Doug"
We responded:
"Hey Richard, thanks for the awesome review! I'm glad Doug could help you out quickly and get you on the road in no time. We appreciate your feedback and are always here if you need anything else. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
N K1
August 5, 2024
5
out of
5
rating by N K1
"All my questions were answered by Doug. Very helpful."
We responded:
"I'm so glad Doug was able to help you out and answer all your questions! We appreciate your feedback and are always here if you need anything else. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Dr. Mitch Arbeláez
July 24, 2024
5
out of
5
rating by Dr. Mitch Arbeláez
"Doug went up and above when I needed a quick turn around for providing proof of coverage on my RV in order to store it at a local storage place. Rather than just sending it to me he took the time to get the storage company’s email and sent it directly to the company email. 5 stars!! Thank you Doug!"
We responded:
"Dr. Mitch, thanks a lot for the awesome review! I'm overjoyed that Doug could assist you so efficiently with your RV coverage. It's great to know he went the extra mile to send the proof directly to the storage company. If you need anything else, we're here to help! Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Thom Oswalt
July 19, 2024
5
out of
5
rating by Thom Oswalt
"Our experience with Mary was exceptional. She is extremelypersonable. And knew exactly what we needed and realized the tight timeline. My wife and I look forward to working with her for our future insurance needs. Thanks again Mary."
We responded:
"Thom, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Mary cares a lot about our customers."
Dan
July 16, 2024
5
out of
5
rating by Dan
"Doug was very helpful, patient, and prompt. I enjoyed working with Doug!"
We responded:
"Dan, we are thankful for the praise for Doug! Our team is pleased that he contributed to your positive insurance experience with his helpful assistance. It was a pleasure to work with you, don't hesitate to reach out if you need anything! - Don Haneline - State Farm Insurance Agent"
Shane Wu
July 15, 2024
5
out of
5
rating by Shane Wu
"We've had an excellent experience with this State Farm agency for years now. Don, Doug, and Allyson are really great: super friendly, helpful, and efficient. I'd highly recommend them!"
We responded:
"Thank you, Shane, for your wonderful review! I'm glad to hear that our team provided you with friendly, helpful, and efficient service. We appreciate your recommendation and are here for all your insurance needs in the future! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Natalie Silva
July 10, 2024
5
out of
5
rating by Natalie Silva
"Very fast and things were done in a timely manner"
We responded:
"Natalie, we're pleased to hear you had a 5-star experience with our team! Your satisfaction with our service is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Mendy Chrisco
July 3, 2024
5
out of
5
rating by Mendy Chrisco
"Joseph & Alyssa took such good care of us… they went over and beyond to find us the best deal on our Auto/& Home Insurance. Will highly recommend."
We responded:
"Thank you, Mendy, for sharing your positive experience with Joseph & Allyson! We are thrilled to hear that they provided exceptional service and found you the best deal on your Auto and Home Insurance. We are grateful for your recommendation and look forward to assisting you in the future. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Michael Fu
July 3, 2024
5
out of
5
rating by Michael Fu
"Pleasant experience, very helpful and friendly, easy process, all taken cared of in quick minutes."
We responded:
"Michael, I'm thrilled you had a quick and easy experience with us! We're pleased to have provided you with helpful and friendly service. Thank you for choosing our office for your insurance needs! Don Haneline - State Farm Insurance Agent, St. Johns, FL"