Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack klotzner

Jack klotzner

April 2, 2026

5  out of  5
rating by Jack klotzner
"Joseph my agent was great! He answered all my questions and was also quick to respond to my needs when I clicked the talk to an agent button on the site. He helped me get the policy for my auto starting when I needed it because online wanted to place it out a couple days. Joseph if you can see this review keep up the great work it was a pleasure talking with you about my insurance needs have a blessed day"
Profile photo of Khurram Shah

Khurram Shah

April 1, 2026

5  out of  5
rating by Khurram Shah
"I had a great experience working with Joseph at State Farm. He was professional, knowledgeable, and took the time to clearly explain all of my coverage options, making sure I fully understood what I was signing. He was especially helpful walking me through important decisions like uninsured motorist coverage, and I never felt rushed or pressured. It’s clear he genuinely cares about his clients and wants them properly protected. State Farm as a whole offers strong coverage options and personalized service through local agents, which made the process smooth and reassuring. Highly recommend Joseph if you’re looking for someone reliable, responsive, and easy to work with."
Profile photo of Teri Marks

Teri Marks

March 26, 2026

5  out of  5
rating by Teri Marks
"Allyson has been a rock star answering questions and guiding us kiddos"
We responded:
"We’re thrilled to receive your 5-Star Google review and to hear that Allyson has been such a superstar in answering your questions and guiding you all along the way! Thanks for sharing your experience Teri—we truly appreciate it and look forward to supporting you in the future. Don Haneline, State Farm Agent"
Profile photo of Eva Ferris

Eva Ferris

March 26, 2026

5  out of  5
rating by Eva Ferris
"Allyson was great and easy to work with!"
We responded:
"Thank you so much for your fantastic 5-star Google review, Eva! We’re glad to hear that Allyson was great and easy to work with. We truly appreciate your kind words and look forward to working with you and your family for many years to come. Don Haneline, State Farm Agent"
Profile photo of Angelina K

Angelina K

March 25, 2026

5  out of  5
rating by Angelina K
"Allyson was prompt by answering the phone and helpful with my request. She is always pleasant and offers phenomenal customer service. Thank you Allyson & Don."
We responded:
"Thank you so much for your kind words and the 5-star review Angelina! We're thrilled to hear that Allyson provided prompt and helpful service, and that you had a great experience. Your feedback means a lot to us, and we look forward to assisting you again in the future. Don Haneline, State Farm Agent"
Profile photo of Deddy Unger

Deddy Unger

March 19, 2026

5  out of  5
rating by Deddy Unger
"We’ve had our home owners insurance with this agancy for quite sometime and recently added our car insurance as well. They always answer the phone and are extremely helpful and up front with their answers."
We responded:
"Thanks so much for your Five Star Review Deborah! I am happy to see you are pleased with our service. We are looking forward to many more years working with you!"
Profile photo of Richard DeWees

Richard DeWees

March 18, 2026

5  out of  5
rating by Richard DeWees
"I called looking for a life insurance policy. Doug was not only able to help me with that but he was also able to help me save on my auto policy that I have had with Geico for at least two years. Doug was awesome to work with and very helpful and knowledgeable about insurance."
We responded:
"Hi Richard! Thanks so much for sharing your experience and giving us a 5 Start Google review. I'm really glad Doug was able to help you not only with your life insurance but also in saving on your auto policy. It’s great to hear he made the process easy and helpful for you. We appreciate your kind words and look forward to assisting you again in the future! Don Haneline, State Farm Agent"
Profile photo of jenny hogue

jenny hogue

March 11, 2026

5  out of  5
rating by jenny hogue
"Agents are very nice and helpful."
We responded:
"Thanks so much for the great review Jenny! I'm glad my team was able to help you. We really appreciate your feedback! Don Haneline, State Farm Agent"
Profile photo of Dawanda Dawsey

Dawanda Dawsey

March 10, 2026

5  out of  5
rating by Dawanda Dawsey
"I was going crazy because after purchasing my new car my insurance skyrocketed even after being with the same company for 10 years. thanks for helping me in my time-of need"
We responded:
"Thanks for the kind words and your Five Star review Dawanda! We know how frustrating it can be when insurance costs jump like that, especially after being with the same company for years. Really glad we could help you out. Enjoy the new car and just give us a shout if you ever need anything! Don Haneline, State Farm Agent"
Profile photo of M.M

M.M

March 3, 2026

5  out of  5
rating by M.M
"Don and Allyson from State Farm have been very kind in assisting us and made us feel heard, I'm very pleased by their services, and I highly recommend them to anyone seeking insurance from State Farm. Sincerely Marcia C M. You won't be disappointed ✨️"
We responded:
"Thank you for your wonderful feedback, Marcia! I'm happy to hear that we made you feel heard and provided the assistance you needed. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! We're grateful for your feedback and hope to have the pleasure of serving you again soon. Don Haneline, Agent"
Profile photo of Robin Ruppenthal

Robin Ruppenthal

February 26, 2026

5  out of  5
rating by Robin Ruppenthal
"Allyson was amazing proactively calling me several times to review savings I was missing out on. She worked around my hectic schedule to get me information I needed to make right decision. She also made the process of renewing coverage so very easy! Appreciate the excellent service she offers."
We responded:
"Thanks so much for your kind words and five stare Google review Robin! I’m glad Allyson was able to help you out and make everything easy despite your busy schedule. We really appreciate you taking the time to share your experience! Don Haneline, State Farm Agent"
Profile photo of James Farris

James Farris

February 24, 2026

5  out of  5
rating by James Farris
"I am a very loyal customer. I have been with the same auto insurance company for 36 years. I never even shopped them once. However, I reached out to Don to just see if there was any difference between State Farm and the company I had used for many years. Don started by evaluating my amount of coverage on my current policy. Unfortunately, my current policy was extremely outdated as to the amount of coverage I needed to protect me and my family. Don was able to update my policy needs. Increased my coverage many times over. Best part, I also am now saving an additional $121.00 per month. Thank you Don for educating and protecting my family."
We responded:
"Thanks so much for your kind words and 5 🌟 review James! It really means a lot that you placed your trust in me to help you and your family with your auto insurance. I am glad we were able to give you better protection along with some significant monthly savings. We’ll do all we can to continue to earn your business for the next 36 years! Don Haneline, State Farm Agent "
Profile photo of Tiffanie Murphy

Tiffanie Murphy

February 23, 2026

5  out of  5
rating by Tiffanie Murphy
"Spoke about getting auto insurance with Doug, he was knowledgeable and extremely kind to walk me through all of my options. As someone not super familiar with insurance choices, he was very helpful and answered all of my questions!"
We responded:
"Thank you for sharing your experience Tiffany and giving us a 5 Star review! I’m thrilled to hear that Doug was knowledgeable and took the time to guide you through your options. We are looking forward to helping you with your insurance, and we’re here whenever you need assistance in the future. Don Haneline, State Farm Agent"
Profile photo of Dan Hoying

Dan Hoying

February 12, 2026

5  out of  5
rating by Dan Hoying
"Allyson promptly called back when I inquired about renters and car insurance through the form on their website. She accurately included everything I asked for in the quotes, answered all my questions, and had them out to me much quicker than I was used to in the past (One time I had to go through a 30-email conversation because the agent kept forgetting things I asked for). Overall it was a great experience and I would highly recommend Don Hanline's Agency if you want a very efficient process to get your insurance."
We responded:
"Thank you so much for your kind words Dan! I am thrilled to hear that Allyson provide you with a smooth and efficient experience—especially after your previous 30-email ordeal. We pride ourselves on clear communication and quick turnaround times, and it's wonderful to know that Allyson delivered just that. We truly appreciate your 5 Star Recommendation and look forward to assisting you with any future insurance needs! Don Haneline, State Farm Agent"
Profile photo of Will Moran

Will Moran

February 4, 2026

5  out of  5
rating by Will Moran
"Excellent rates and easy to work with. My policy was up and running in minutes."
We responded:
"We genuinely appreciate your 5-star review Will. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Don Haneline, State Farm Agent"
Profile photo of Renee Bergeron

Renee Bergeron

February 4, 2026

5  out of  5
rating by Renee Bergeron
"I wanted to give a shout out to State Farm for always being there for me and answering all my questions."
We responded:
"It was a pleasure working with you, Renee. We're delighted to have assisted you with your insurance questions. Don Haneline, State Farm Agent"
Profile photo of Randy Feifel

Randy Feifel

January 28, 2026

5  out of  5
rating by Randy Feifel
"Excellent auto insurance service. Doug is very professional, responsive and helpful. He made everything easy and found me a great coverage. Would definitely recommend!"
We responded:
"Randy, thank you so much for the 5-star rating. If you have any insurance questions or need assistance, Doug, the rest of the team and I are call or email away! Don Haneline, State Farm Agent"
Profile photo of Sarah Ash

Sarah Ash

January 27, 2026

5  out of  5
rating by Sarah Ash
"We have been clients of Don and his team for several years now, and we are always happy with their service. We would especially like to thank Allyson for always being so friendly, attentive, and considerate."
We responded:
"We genuinely appreciate your 5-star review Sarah. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Thank you for being with my agency for several years now, we look forward to working with you for years to come! Don Haneline, State Farm Agent"
Profile photo of Mark Normington

Mark Normington

January 27, 2026

5  out of  5
rating by Mark Normington
"Allyson did an insurance review for me today to go over my policies and coverage amounts. She was very thorough and informative."
We responded:
"Mark, thank you for sharing your experience with Allyson! We greatly appreciate you letting us be your good neighbor!"
Profile photo of mark conrad

mark conrad

December 17, 2025

5  out of  5
rating by mark conrad
"I spoke with Joseph at Don Hanley‘s office and he was so helpful. Actually I called and went to an answering machine and he immediately called me back even before I was done on the phone and he was very friendly and professional and he helped change my policy and saved me money so I really appreciate Joseph"
We responded:
"Thank you for sharing your experience Mark! We’re so glad Joseph was able to assist you promptly and professionally, and that he helped you save money on your policy. Your kind words mean a lot to us, and we appreciate your trust in Don Haneline’s office. Please don’t hesitate to reach out if you need anything else! Don Haneline, State Farm Agent "
Profile photo of Richard R

Richard R

December 15, 2025

5  out of  5
rating by Richard R
"Really appreciate the efficiency of this State Farm office. Allyson was really quick and friendly and got me on the road in minutes. Thanks Allyson."
We responded:
"Hey Richard, thanks for the awesome review! I'm glad Doug could help you out quickly and get you on the road in no time. We appreciate your feedback and are always here if you need anything else. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Cristin Fergus

Cristin Fergus

December 15, 2025

5  out of  5
rating by Cristin Fergus
"Just changed our insurance over to State Farm. We had a wonderful experience with Allyson. She was absolutely great. We saved money and she made the whole process easy and effortless. I highly recommend."
We responded:
"Thank you for choosing my State Farm Agency and for your wonderful feedback Cristin! We’re thrilled to hear that Allyson made the process easy and helped you save money. Your recommendation means a lot to us, and we look forward to serving you in the future! Don Haneline, State Farm Agent"
Profile photo of Michael B

Michael B

December 9, 2025

5  out of  5
rating by Michael B
"I have been a long time customer of St.Farm but relatively new to St. Johns. I really appreciate Allyson’s commitment to helping anytime I need her assistance. Highly recommend this agency for all your insurance needs. Thank you for the trusted relationship and insurance coverage on my recent purchases, motorcycle insurance too!"
We responded:
"Thank you for being a valued customer and for your kind words Michael! We’re glad to hear that Alyson has been so helpful and committed to assisting you. We truly appreciate your trust in our agency for all your insurance needs, including your recent purchases and motorcycle coverage. We look forward to continuing to serve you for many years to come! Don Haneline, State Farm Agent"
Profile photo of Melaney Stefanik

Melaney Stefanik

December 9, 2025

5  out of  5
rating by Melaney Stefanik
"I highly recommend this insurance agency to anyone looking for reliable, trustworthy, and top-tier service. They’ve earned every bit of this five-star review!"
We responded:
"Thank you very much for your high recommendation and kind words! We’re delighted to hear that you found our service reliable, trustworthy, and top-tier. It’s our pleasure to assist you with your renter’s insurance needs, and we look forward to continuing to provide you with excellent service! Don Haneline, State Farm Agent"
Profile photo of Emily Kirkland

Emily Kirkland

December 7, 2025

5  out of  5
rating by Emily Kirkland
"Joseph was so helpful & kind🫶 customer for life!"
We responded:
"Thank you so much for your wonderful feedback Emily! We’re thrilled to hear that Joseph was helpful and kind. We’re honored to have you as a customer for life and look forward to continuing to serve you! Don Haneline, State Farm Agent"