Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Morgan

Kimberly Morgan

February 5, 2025

5  out of  5
rating by Kimberly Morgan
"The State Farm team has always been great to work with. We’ve been with them for years. Most recently, Doug at the office helped me get an electronic form signed to insure my new car. The help is much appreciated!"
Profile photo of Tammy Torres

Tammy Torres

February 4, 2025

5  out of  5
rating by Tammy Torres
"Allyson was very pleasant and knowledgeable. She quickly answered my questions."
Profile photo of Vishnu Hosabettu

Vishnu Hosabettu

February 3, 2025

5  out of  5
rating by Vishnu Hosabettu
"These guys are really prompt and responsive, Allyson and Doug both helped me a lot when I had to transfer my insurance from Texas to Florida. Even when there were some complications, they were really consistent on communication and kept me informed of what was actively happening to maintain my confidence."
Profile photo of Madhu Kalyanam

Madhu Kalyanam

February 2, 2025

5  out of  5
rating by Madhu Kalyanam
"I recently had the pleasure of working with Allyson Miller in Don Haneline’s ( State Farm Insurance Agent) office, she is friendly, knowledgeable, and always ready to tackle my questions."
Profile photo of Gina Hansen

Gina Hansen

January 31, 2025

5  out of  5
rating by Gina Hansen
"Allison was quick to respond and helped add another vehicle to our policy with ease. I’ve been with Don Haneline State Farm for over six years, and they have always provided excellent service. Their team is responsive, professional, and reliable—highly recommend!"
Profile photo of Kathy Baldini

Kathy Baldini

January 27, 2025

5  out of  5
rating by Kathy Baldini
"My experience was easy and fast and fixed"
We responded:
"Glad to read about your great experience Kathy! Thanks so much for the review!"
Profile photo of Joel Taylor

Joel Taylor

January 27, 2025

5  out of  5
rating by Joel Taylor
"We had to add a new car to our policy today. Doug took the call. He was professional and made the process quick and simple. There are always great people at this agency!"
We responded:
"Thanks for the atta-boy for Doug! He's a great part of the team here at my agency, I appreciate you recognizing him with a FIVE STAR google review. It has been my honor to help you and your family with your insurance for such a long time."
Profile photo of Learn2bstill

Learn2bstill

January 24, 2025

5  out of  5
rating by Learn2bstill
"Having to rent a car can be stressful especially because your personal vehicle is out of commission for a given period of time. It was nice to be able to call you guys, asking you to provide the rental company my insurance information, that I failed to have with me, and have it done almost instantly. That made things go much smoother. Thank you again Allyson Grace T."
We responded:
"Grace, I really appreciate the feedback on how quickly Allyson was able to get you what you needed for your rental car today. We love being able to provide fast service to our customers! We hope you get your vehicle back sooner than expected. "
Profile photo of Gloria (gogo)

Gloria (gogo)

January 23, 2025

5  out of  5
rating by Gloria (gogo)
"Doug is great to work with! Explains everything and is very knowledgeable! Best customer service 5of5 stars!"
We responded:
"Thanks for the review a few months back regarding JW and updating it today with Doug Gloria! Thanks so much for taking the time to recognize the team at my office. We appreciate you Gloria! Hey Gloria, Thanks for the awesome review! I'm glad JW could provide you with such great service. We appreciate your feedback and are always here to help with any future needs! - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Ahmet Candan

Ahmet Candan

January 23, 2025

5  out of  5
rating by Ahmet Candan
"Great job... answered all my questions and was very helpful"
We responded:
"Thank you for the 5 ⭐️! I am glad all your questions were answered. "
Profile photo of armando reyes

armando reyes

January 17, 2025

5  out of  5
rating by armando reyes
"Great customer service and support from Alison and Don . Helping me save money thanks ."
We responded:
"Thank you so much for leaving us a 5 Star review! I am happy to hear Allison was able to help you save some of your hard earned money!"
Profile photo of brock ingram

brock ingram

January 7, 2025

5  out of  5
rating by brock ingram
"Huge thanks to Doug N he was very professional and handled all of my issues in a timely manner. Nothing but great experiences with this office !"
We responded:
"Thanks for the feedback on Doug’s help and the 5 star review! "
Profile photo of Mark Dziergowski

Mark Dziergowski

January 2, 2025

5  out of  5
rating by Mark Dziergowski
"Doug is always efficient, professional and very helpful. I really appreciate it. Thanks!"
We responded:
"Hey Mark thanks for updating your review with more great feedback on the team! Thrilled to hear Doug and Joseph have been helpful over the years! Mark, thank you for the shoutout for Joseph! We greatly appreciate your business!"
Profile photo of Shaz

Shaz

January 2, 2025

5  out of  5
rating by Shaz
"Congenial and eager to help with a sense of humor. Very knowledgeable. Great service!"
We responded:
"Shaz, thank you so much for taking a moment to leave us a review! You are our first review in 2025. I am happy to read about your experience! We hope you have a fantastic 2025! 🎉"
Profile photo of Andrea Seus

Andrea Seus

December 16, 2024

5  out of  5
rating by Andrea Seus
"Allyson was wonderful to work with. I was looking for homeowners insurance and she was incredibly helpful, kind and went the extra mile for me. So pleased with my experience and would highly recommend Allyson and this State Farm office to others!"
We responded:
"I am so happy to hear that Allyson was able to help you with your homeowners insurance Andrea! She does such an amazing job helping all of our customers. Thank you for the feedback and your 5 Star review!"
Profile photo of Rick Gage

Rick Gage

December 12, 2024

5  out of  5
rating by Rick Gage
"Quick and easy. This agency was the only one that actually answered the phone put a half dozen I called. That alone earned my business."
We responded:
"Rick, thank you so much for the review! We do our best to answer every call (sometimes when we are slammed calls do go to voice mail but we call back ASAP 😀) and assist as quickly as possible. I am so thankful you allowed us to help you with your insurance!"
Profile photo of Roosevelt Browne

Roosevelt Browne

December 6, 2024

5  out of  5
rating by Roosevelt Browne
"There are some places i thoroughly enjoy doing business with because of the professionalism and even over the phone I feel a warm smile on the other end. Thank you guys Allyson as you always take your time with me and your kindness is 100% consistent. Joseph thank you also for making me feel a part of the family You guys rock."
We responded:
"Roosevelt, thank you so much for your wonderful review! I'm glad to hear that Allyson and Joseph have made such a positive impact on your experience with our office. We truly appreciate your kind words and are grateful for your continued trust in us. If you ever need anything, don't hesitate to reach out. You guys rock too!"
Profile photo of Ori Zeiger

Ori Zeiger

December 3, 2024

5  out of  5
rating by Ori Zeiger
"I know I can always count on Allyson to give me the answers I need whenever I run into issues or need help with an incident. She always does her best to assist whatever the situation"
We responded:
"Ori, thank you for your wonderful feedback! I'm glad to hear that Allyson has been able to provide the assistance you need during various situations. We are grateful to have her on our team, and it's great to know she has been a reliable resource for you. If you ever need further assistance, our office is always here to help!"
Profile photo of William Kanych Jr

William Kanych Jr

November 27, 2024

5  out of  5
rating by William Kanych Jr
"Today a rock cracked my windshield. I called Don Haneline State Farm and Doug helped me. Doug handled my claim and made the process easy and fast! What I thought would be a headache, Doug made a pleasure! How often can you say that?! Thanks Doug!!"
We responded:
"Thanks, William! We're glad to hear Doug was able to help you quickly and easily with your windshield claim. It's great that he turned a potentially stressful situation into a smooth experience for you. Your feedback means a lot to us, and we will be sure to relay your kind words to him. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Dalton Viering

Dalton Viering

November 20, 2024

5  out of  5
rating by Dalton Viering
"Doug is great! Got me squared away in a matter of minutes. I thought swapping insurances from a different stat was going to be difficult, he made it a breeze. Very grateful"
We responded:
"Doug is fantastic! I'm glad he could make the process of swapping insurances from another state so smooth and quick for you. We're grateful for your kind words and happy to have been able to assist you. If you need anything else, feel free to reach out. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Christina Sanchez

Christina Sanchez

November 20, 2024

5  out of  5
rating by Christina Sanchez
"Doug is the best! So helpful and makes the insurance process so easy."
We responded:
"Christina, thank you for your wonderful review! I'm glad to hear that Doug made the insurance process easy and helpful for you. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Carolyn Schmoyer

Carolyn Schmoyer

November 14, 2024

5  out of  5
rating by Carolyn Schmoyer
"Doug has been very responsive. Very happy with the service I’ve received!!"
We responded:
"Carolyn, thank you for sharing your experience with Allyson! Our office loves being your good neighbor."
Profile photo of Michele Wright

Michele Wright

November 5, 2024

5  out of  5
rating by Michele Wright
"I called to update my credit card info and to see if we qualify for any discounts. I spoke to Joseph who is always so helpful and goes the extra mile. I ask for him when I call the office since he is always prompt to return my calls and makes you feel like you matter. Thanks for all you do Joseph. It means a lot."
We responded:
"Thank you, Michele, for your wonderful review! I'm glad to hear that Joseph has been so helpful and attentive to your needs. It's great to know that he makes you feel valued and is always prompt in returning your calls. We appreciate your kind words and are grateful to have Joseph on our team. If you need any further assistance, don't hesitate to reach out. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"
Profile photo of Jennifer Edwards

Jennifer Edwards

October 23, 2024

5  out of  5
rating by Jennifer Edwards
"Allyson and Don are both phenomenal at providing the best customer support in a timely manner and knowledge. I highly recommend this office."
We responded:
"Thank you, Jennifer, for your positive feedback and for acknowledging the excellent assistance from Allyson!"
Profile photo of Beverly Moore

Beverly Moore

October 19, 2024

5  out of  5
rating by Beverly Moore
"Thanks so much for your assistance in getting vehicle insurance in my move to Ohio. Allyson was so nice & helpful. Again I thank u."
We responded:
"Thank you, Beverly, for your kind words! I'm glad Allyson could assist you with your vehicle insurance during your move to Ohio. We appreciate your trust in our office and are always here to help with any future needs. - Don Haneline - State Farm Insurance Agent, St. Johns, FL"