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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack klotzner

Jack klotzner

August 20, 2026

5  out of  5
rating by Jack klotzner
"Joseph my agent was great! He answered all my questions and was also quick to respond to my needs when I clicked the talk to an agent button on the site. He helped me get the policy for my auto starting when I needed it because online wanted to place it out a couple days. Joseph if you can see this review keep up the great work it was a pleasure talking with you about my insurance needs have a blessed day. Keep up the great work you do 😎"
We responded:
"Thank you so much for sharing your experience and giving us a 5 Star review! I’m glad Joseph was able to assist you quickly and make sure your policy started exactly when you needed. I’ll be sure to pass along your kind words to him—he’ll be thrilled to hear it. We appreciate your trust and wish you all the best!

Don Haneline, State Farm Agent"
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Andy Sawyer

August 20, 2026

5  out of  5
rating by Andy Sawyer
"Allyson is an outstanding agent who really works quickly and with complete knowledge of their systems. This allows for quick set of your account and when needed, account changes.

Additionally, her follow up has been timely and as a result I have transferred more business to them.

I have to mention that she typically answers your calls as you call. In the one instance where I left a message she called back with 20 minutes."
We responded:
"Thank you so much for the awesome feedback and 5-Star Review Andy! We’re glad Allyson has been so knowledgeable and responsive—especially with your account setup, follow-ups, and quick call-backs. We really appreciate you allowing us to help you with additional policies as well!

Don Haneline, State Farm Agent"
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Cindy Szebenyi

August 20, 2026

5  out of  5
rating by Cindy Szebenyi
"Don and his staff are a pleasure to work with. I highly recommend them. I have been a customer since 2019 and Joseph has been a help to me on several occasions. There is no question too big or too small that he has not been able to help me with. It doesn’t matter if you call or go in person, Joseph and all the staff are knowledgeable and professional."
We responded:
"Thank you so much for the update of your review from 2019! We’re really glad Joseph, and the whole team have been able to help you over the years, and we appreciate your continued support.

Don Haneline, State Farm Agent"
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R P

August 14, 2026

5  out of  5
rating by R P
"Awesome crew! Very pleasant and professional. Will recommend to all. Quick and efficient service."
We responded:
"Thank you for the great review! We’re really glad you had a pleasant experience and that our team was quick and efficient. We appreciate you recommending us!

Don Haneline, State Farm Agent"
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Carson Smith

August 13, 2026

5  out of  5
rating by Carson Smith
"I had such a good experience switching my auto insurance, staff were incredibly knowledgeable and helpful. I was able to save money and had better coverage than my last insurance company. Would recommend 10/10!"
We responded:
"Thanks for sharing your experience and giving us a 5-Star review Carson! I am grateful you selected my agency to assist you and happy we were able to help you save money and get better coverage. We are looking forward to working with you for many years to come!

Don Haneline, State Farm Agent"
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Kelly Arsenault

August 10, 2026

5  out of  5
rating by Kelly Arsenault
"Updated!!! **** The end of this review was written and I forgot to submit it. I needed to update and get some documents sent to me after purchasing a new vehicle and trading in my other vehicle. I had the pleasure of speaking with the follow three account specialists. Joseph, Allison, and Doug. Every single one of them have excellent customer service skills. They all listen to what is needed and do a great job of getting what is needed done in a quick manner. They are all very plesant to speak to and I would highly recommend this office due to having the nicest and most helpful staff. It is great bring able to know that I can always get great service and what I need from them. THANK YOU !! Don should be proud to have such a amazing group of people representing his office and name. ⭐️⭐️⭐️⭐️⭐️***** I Had the pleasure of speaking with Joseph today. He not only listened to what I was asking for but he also came thru. He was able to help me with my mother in laws policy and able to save a impressive amount of money for her car insurance. We have been with Don for many years and have been extremely satisfied. I again did not post this review. Today I again spoke with Doug and he provided me with everything I asked for and was very knowledgeable. Always consistent with great costumer service."
We responded:
"Thanks so much for taking the time to share this—your updated review really means a lot to us Kelly. We’re glad Joseph, Allison, and Doug were able to help you quickly and thoroughly, and that Joseph was also able to find great savings on your mother-in-law’s policy. We truly appreciate your loyalty over the years, and we’ll be here whenever you need anything.

Don Haneline, State Farm Insurance Agent"
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jeffrey garcia

August 6, 2026

5  out of  5
rating by jeffrey garcia
"They called me about my auto insurance and saved me $300 for a six month policy. Everything they said they were going to do they did. Very friendly people , I'm very happy and I highly recommend them."
We responded:
"Hi Jeffrey! Thanks for taking the time to leave such a great 5 star review. We’re happy we could help you save so much and make the process easy from start to finish. We really appreciate your trust and your recommendation!

Don Haneline, State Farm Agent"
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Savannah Mathis

July 27, 2026

5  out of  5
rating by Savannah Mathis
"I had an amazing experience switching my insurance! Staff is knowledgeable, and made the entire process so easy. All I had to do was make one phone call, tell them what I needed, and they took care of the rest. I simply signed the documents electronically, and they even contacted my previous insurance company to cancel my old policy for me.

I was in the middle of a cross-country move, so having such a seamless experience was a huge relief. They also emailed my renters insurance information directly to my apartment complex, which I truly appreciated since I was literally driving across the country while trying to get everything done. They made what could have been a stressful task completely effortless. I couldn’t recommend them more!"
We responded:
"Thank you so much for the wonderful 5-star review Savannah! We’re really glad Doug could make your move a little easier. From start to finish, our goal is to take the stress off your plate—so it’s great to hear that the process was smooth and that we handled everything from the paperwork to coordinating with your previous State Farm Agent and even sending your renters insurance info to your apartment complex.

We truly appreciate your recommendation and wish you all the best in your new place!

Don Haneline, State Farm Agent!"
Profile photo of Carol Miller

Carol Miller

July 13, 2026

5  out of  5
rating by Carol Miller
"Awesome rep!! Doug Nesmith was helpful, very knowledgeable, and followed through quickly. He sent my auto quotes promptly and never pressured me into anything. It was a great experience with Don Haneline State Farm Insurance."
We responded:
"Thanks so much for the kind words about Doug and giving us a ⭐️⭐️ ⭐️⭐️⭐️ review! I am glad to hear how helpful and knowledgeable he was and that his follow up was on point. We really appreciate the opportunity to help you with your auto insurance!

Don Haneline, State Farm Agent"
Profile photo of Tiffanie Svejkovsky

Tiffanie Svejkovsky

July 9, 2026

5  out of  5
rating by Tiffanie Svejkovsky
"Spoke to Doug again about insurance for renewal. Hes very personable and helped me get settled with additional insurance offers. Would absolutely recommend working with him!"
We responded:
"Thank you for sharing your experience Tiffany and giving us a 5 Star review! I’m thrilled to hear that Doug was knowledgeable and took the time to guide you through your options. We are looking forward to helping you with your insurance, and we’re here whenever you need assistance in the future.

Don Haneline, State Farm Agent"
Profile photo of Dan Hoying

Dan Hoying

July 2, 2026

5  out of  5
rating by Dan Hoying
"Allyson promptly called back when I inquired about renters and car insurance through the form on their website. She accurately included everything I asked for in the quotes, answered all my questions, and had them out to me much quicker than I was used to in the past (One time I had to go through a 30-email conversation because the agent kept forgetting things I asked for).

Overall it was a great experience and I would highly recommend Don Haneline's Agency if you want a very efficient process to get your insurance.

Update: I received a policy renewal notice and was informed that changes were being made to my auto rates. I spoke to Doug on the phone and he was very helpful as he clarified exactly what the changes were (they were expected changes). He also informed me of other options I could add on, but was simply being informative and not pushy. I just wanted to add that I have had another good experience with Haneline's."
We responded:
"Thank you so much for your kind words Dan! I am thrilled to hear that Allyson provide you with a smooth and efficient experience—especially after your previous 30-email ordeal. We pride ourselves on clear communication and quick turnaround times, and it's wonderful to know that Allyson delivered just that. We truly appreciate your 5 Star Recommendation and look forward to assisting you with any future insurance needs!

Don Haneline, State Farm Agent"
Profile photo of Teresa Luce

Teresa Luce

July 1, 2026

5  out of  5
rating by Teresa Luce
"We just recently switched back to State Farm after 11 years .The Don Haneline agency and staff have been very accommodating and helpful. Shout out to Allyson and Doug that work in this office providing us with Excellent service."
We responded:
"Thank you so much for the wonderful 5-star review and welcome back to State Farm Teresa! I really appreciate your trust in my State Farm agency and the opportunity to help with your auto and home insurance.

It means a lot to hear that you’ve found our team helpful and that we’ve been able to explain your coverages in a way that’s easy to understand—our goal is always to make sure you feel confident and informed. Thanks again for recommending us. We look forward to continuing to support you for years to come!

Sincerely,
Don Haneline, State Farm Agent"
Profile photo of Jean Woolford

Jean Woolford

June 30, 2026

5  out of  5
rating by Jean Woolford
"Cannot say enough good things about this State Farm Agency. We have bundled our auto and home insurance here a few years ago and so glad we did. Everyone is super helpful and always able to help explain coverages etc in a way we can understand. Highly recommend this State Farm agency!"
We responded:
"Thank you so much for the wonderful 5-star review Jean! I really appreciate your trust in my agency and the opportunity to help with your auto and home insurance.

It means a lot to hear that you’ve found our team helpful and that we’ve been able to explain your coverages in a way that’s easy to understand—our goal is always to make sure you feel confident and informed. Thanks again for recommending us. We look forward to continuing to support you for years to come!

Don Haneline, State Farm Agent"
Profile photo of Luanne Miller

Luanne Miller

June 29, 2026

5  out of  5
rating by Luanne Miller
"Joseph was so helpful and i was in a bad place with my daughter being in ICU in AR.
He made things easy for me and even offered to pray for Christine."
We responded:
"Hi Luanne! My heart goes out to you and your family; know that we are praying for Christine and the rest of your family. With all that is going on, thank you for sharing about your experience with Joseph. It really means a lot to us.

Don Haneline, State Farm Agent"
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Sunwoo Koo

June 10, 2026

5  out of  5
rating by Sunwoo Koo
"Very smooth transaction and works!"
We responded:
"I’m glad to hear you had a very smooth transaction and that everything worked out for you Sunwoo. I appreciate you taking the time to leave a 5-start Google review.

Don Haneline, State Farm Agent"
Profile photo of Melisa Nielsen

Melisa Nielsen

June 10, 2026

5  out of  5
rating by Melisa Nielsen
"I am going through an especially trying time right now and the people in Don's office were so helpful to me. This office is kind and I really appreciate all the help they gave me."
We responded:
"I’m so sorry to hear you’re going through such a trying time Melisa, and I’m truly glad the people in my office were able to be there for you. It means a lot that you felt the kindness and support you needed. Thank you for taking the time to share your experience.

Don Haneline, State Farm Agent"
Profile photo of Gisselle Guzman

Gisselle Guzman

June 7, 2026

5  out of  5
rating by Gisselle Guzman
"Joseph helped my husband and I with our new policy. We saved money, he was patient with us and I highly recommend him."
We responded:
"I’m so glad Joseph helped you and your husband get your new policy set up Gisselle! It’s wonderful to hear you saved money and that he was patient with you along the way. Thank you for recommending him and leaving us a five-star review, I really appreciate it!

Don Haneline, State Farm Agent"
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laura micalizzi

June 3, 2026

5  out of  5
rating by laura micalizzi
"It is always a pleasure speaking with the Don Haneline office. Everyone there is so friendly and knowledgeable. I spoke to Doug today about confirming some policy information and he was wonderful. Allyson and Joseph are awesome as well! If you’re loookg for insurance needs, reach out to them!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Don Haneline’s Team. "
Profile photo of Robert Waters

Robert Waters

May 29, 2026

5  out of  5
rating by Robert Waters
"Great punctual coverage. Customer service is excellent. Thanks Doug"
We responded:
"Robert, thank you so much for the 5-star Google review! I'm We’re glad you had a great experience—Doug will be thrilled to hear it. Thanks again for your support!

Don Haneline, State Farm Agent"
Profile photo of Thompson Dubois

Thompson Dubois

May 28, 2026

5  out of  5
rating by Thompson Dubois
"Joseph was extremely helpful today. He answered my questions quickly and thoroughly. It is a pleasure working with him."
We responded:
"Thanks so much for the 5-star review Thompson! We’re glad Joseph was able to answer your questions quickly and thoroughly—he really is a great part of our team. We appreciate you choosing to work with us, and we look forward to helping you again soon!"
Profile photo of Sandra Butler

Sandra Butler

May 26, 2026

5  out of  5
rating by Sandra Butler
"Great experience with Allyson when it became necessary to shop for new homeowners and auto policies. She found us great rates for the policies we needed and kept me informed throughout the process. Excellent service!"
We responded:
"Thanks so much for your 5-star review Sandra! We really appreciate it. I'm glad Allyson helped you find great rates for the new homeowners and auto insurance policies you needed, and that she kept you informed throughout the process—thanks for choosing us!

Don Haneline, State Farm Agent"
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joe fraser

May 21, 2026

5  out of  5
rating by joe fraser
"I had so many questions about new bill pay program and Joseph was amazing . He explained everything so well and sent an easy to follow link that I was able to follow so easily. This one individual has made me dealing with hard to understand stuff very simple. This if the 4th of 5th time to be helped by Joseph. I just wanted to recognize someone who is amazing at their job."
We responded:
"Thank you so much for the kind 5-star review Mr. Fraser. I really appreciate you taking the time to recognize Joseph—he’ll be glad to hear it. I’m happy he was able to explain the new billing system so clearly, answer your questions, and send a link you could easily follow. And I truly appreciate hearing that you are consistently receiving this level of service from Joseph each time you reach out to us. Thanks again for your continued trust!

Don Haneline, State Farm Agent
"
Profile photo of Dana Barich

Dana Barich

May 21, 2026

5  out of  5
rating by Dana Barich
"I cannot say enough good things about Don Haneline’s State Farm office. Allyson, Joseph, and Doug have always been pleasant, knowledgeable, and genuinely helpful every time we have needed anything.

Don is all of those things and more. After getting to know him, it is clear that he is not only a great agent, but a truly good human being. He is a military father, deeply involved in the community, committed to child welfare services, devoted to his family, and genuinely compassionate toward the people around him. His empathy and kindness come through in every interaction.

Before working with Don’s office, I had no idea how valuable it could be to have a local insurance agent. In the past, I used USAA, and while they served a purpose, it always felt remote and distant...like we were just another number. With Don and his team, it feels personal. It feels like someone actually knows us, cares, and is willing to help.

My husband and I are truly thankful to have a relationship with State Farm now, and that is because of Don Haneline and the incredible team he has built. We are fortunate to have his business in our community, but even more fortunate to have Don and his family here as part of it.

Find the good people in your community and support them. Don Haneline’s office is absolutely one of them."
We responded:
"Hi Dana—thank you so much for your 5-star review! I truly appreciate your kind words about my team and me.

When I started the process of becoming a State Farm Agent over 10 years ago, I thought I would simply help people with insurance. But after opening my agency and getting to know our customers, I quickly realized it was about more than that. It’s an opportunity to love others, make a meaningful impact in our community, and support people who may be underserved—while also helping our customers protect what matters most.

Thank you for recognizing the value we provide as your local insurance agency. We’re grateful to have you with us!

Don Haneline, State Farm Agent"
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Julia Ghulia

May 15, 2026

5  out of  5
rating by Julia Ghulia
"Doug made it quick and easy to switch companies. Thanks alot!"
We responded:
"Hi Julia, thank you so much for your 5-star review! I'm glad Doug made switching quick and easy for you. Thank so much for choosing us!

Don Haneline, State Farm Agent"
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Geri Chance

May 7, 2026

5  out of  5
rating by Geri Chance
"Very friendly and helpful. Answered all my questions and helped me to better understand my policy and needs."
We responded:
"I am happy to know you found the team friendly and helpful Geri! We always try to respond as quickly as possible. Let us know if there is anything you need assistance with in the future. We are always happy to help.

Don Haneline, Agent"